http://h30507.www3.hp.com/t5/BPO-Blog/Bladewatch-com-blogs-on-BPO-s-Social-Enterprise-Services/ba-p/116349 <p><img src="/t5/image/serverpage/image-id/12861i593A031889181525/image-size/small?v=mpbl-1&amp;px=-1" border="0" title="social-media.jpg" alt="social-media.jpg" align="right"></p><p>A couple of weeks ago, HP’s CRM Czar – Dennis DeGregor was at <a href="http://h30614.www3.hp.com/vegas/EventInformation/buzz" target="_blank">HP Discover</a> which took place in Las Vegas. While at the conference, Dennis met with a group of bloggers to discuss HP’s <a href="http://www8.hp.com/us/en/business-services/it-services.html?compURI=1079486" target="_blank">CRM - Social Enterprise Services</a>.   One of the bloggers, Martin MacLeod of Bladewatch.com, wrote a <a href="http://www.bladewatch.com/2012/06/17/final-day-hp-discover/" target="_blank">post</a> about his meeting with Dennis.</p><p> </p><p>During the discussion, Dennis revealed how with HP technology clients could leverage HP’s monitoring and analytic tools to cover topics such as sentiment analysis, brand defense, first contact resolution through to service to sales, being able to scan the web and put the information in context to allow the relevant teams to contact customers, influences and decision makers as appropriate.</p> Wed, 20 Jun 2012 16:58:53 GMT Kimberly_Davis 2012-06-20T16:58:53Z http://h30507.www3.hp.com/t5/BPO-Blog/Bladewatch-com-blogs-on-BPO-s-Social-Enterprise-Services/ba-p/116349 <p>A couple of weeks ago, HP’s CRM Czar – Dennis DeGregor was at <a href="http://h30614.www3.hp.com/vegas/EventInformation/buzz" target="_blank">HP Discover</a> which took place in Las Vegas. While at the conference, Dennis met with a group of bloggers to discuss HP’s <a href="http://www8.hp.com/us/en/business-services/it-services.html?compURI=1079486" target="_blank">CRM - Social Enterprise Services</a>.</p> Wed, 20 Jun 2012 16:58:53 GMT http://h30507.www3.hp.com/t5/BPO-Blog/Bladewatch-com-blogs-on-BPO-s-Social-Enterprise-Services/ba-p/116349 Kimberly_Davis 2012-06-20T16:58:53Z http://h30507.www3.hp.com/t5/BPO-Blog/Bladewatch-com-blogs-on-BPO-s-Social-Enterprise-Services/bc-p/137933#M322 <p>BPO industry is making boom in current market. Nice blog post.</p> Fri, 10 May 2013 13:12:15 GMT http://h30507.www3.hp.com/t5/BPO-Blog/Bladewatch-com-blogs-on-BPO-s-Social-Enterprise-Services/bc-p/137933#M322 cygnet 2013-05-10T13:12:15Z