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Putting the spark back into Applications Outsourcing Relationships

By Kumanan Murughan, WW Applications Management Services Consultant, Hewlett Packard Company


It can happen in almost any relationship. You’re happy enough, but as the years go by, you get a little restless. All of a sudden, you’re asking yourself, “is this really all there is?”


With “change” being the only static factor in this world, it is fascinating to see how Applications Outsourcing has evolved over time.  Starting with the age of ‘low cost’ to remain competitive, Applications Outsourcing has been through the Economic downturn and is now moving into the adaptive direction of industry trends such as “X”-as-a-Service, Value Add and Continuous Optimization/More for the same.  In addition, the evolution of social media is driving companies and their customers to expect a more nimble approach from Outsourcing Service Providers.  To align with these expectations and to be a client’s trusted partner, IT Applications Outsourcing had entered into its next phase of evolution: Transparency, Choice, Flexibility and Predictability


Sounds interesting?  To learn more, please read this article by Outsourcing Center business writer Patti Putniki, featuring HP’s Michael Marzullo:   Putting the Spark Back into Applications Outsourcing Relationships.  In this article, Mike shares HP’s approach to Applications Management/Outsourcing and its alignment with the current scenario in the industry.



About Kumanan Murughan


Kumanan Murughan.pngWW Applications Management Services Consultant, Hewlett Packard Company

Kumanan Murughan has 22 years of experience in IT Applications Services as both a consultant and in Delivery, Organization and Regional management.  His experience includes application management, development, Off-shore migrations, transformation, Delivery Assurance and Business management. Kumanan is a Certified Outsourcing Professional (COP) and a Six Sigma Green Belt. 



About Michael Marzullo


Mike Marzullo.jpgWW Applications Management Services Offering Manager, Hewlett Packard Company

Michael Marzullo is a key architect in HP’s Next Generation Application Management Services solution. He has 17 years of experience in IT applications management, including an extensive background in service delivery, application management consulting, and solution design.

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