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Your new employees aren’t like you!

By:  John Bennett, Applications Transformation Marketing, Enterprise Services, Hewlett Packard Company

Featuring: Chris Moyer, Vice President, Global Chief Technologist, HP Enterprise Services

 

magnet and people.jpgI saw this article [Gearing up for the Millennial Mindset by Steve Wexler on IT Trends & Analysis, March 7, 2014] on Millennials, which featured our Enterprise Services CTO, Chris Moyer.  This statement stood out for me,

 

“In the millennial world, everything and everyone’s connected and there is an expectation of immediate gratification and instant results, which require enterprises to adapt their technologies to this new mindset, said Chris Moyer, Vice President, Global Chief Technologist, HP Enterprise Services. In a recent interview he said it’s a vicious circle: to attract (and keep) the right people you need the right tools.”

 

So if you treat them like you wanted to be treated when you were a new hire, don’t!

 

And it raises some very interesting questions for you, your business and IT.

 

For example, their attitudes around security and privacy (“Privacy? What privacy!?”) mean that you’ve got to build security (and compliance with privacy regulations) into and around all of your IT services.  It can’t be voluntary.  And you can no longer assume that employees will automatically default to thinking about protecting corporate information.

 

This is compounded by their attitude towards work.  Work they inherently approach through collaboration and dynamic and ever-changing groups.  It means information sharing is very different, very dynamic, and contextually changing. You can no longer assume that by knowing their role (or job title or organization position) you know their information and access requirements.

 

This is further compounded by their disdain for your standards … and the devices they use get their work done.  They’ll tell you what they want to, and will, use.  And if you value their services, you’ll need to just “gulp” and get on with it. This means you need a well architected and flexible IT environment for IT services, so that their work needs are met no matter which devices they bring to the table (or plane or coffee shop or …).

 

They will expect that the IT services they consume and use will work as they want them to. This just doesn’t mean that you invest in good user experience design for employees as well as customer.   Many of them are technically savvy.  Many are or will become “citizen developers”, consuming IT assets like API libraries and external data sources to create new applications.  Why?  They want their applications to work the way they want to work, not the way you think they should work.  They will create applications that add value to their work, mashing up data and information from resources outsides the hallowed halls of your data center.  You need to enable this, not resist it.

 

Chris has advice in this article for what you need to consider when embracing this new generation of worker. It’s worth your while to read it.  After you do, I’d love to hear your thoughts on this topic!

 

Recent posts by John Bennett:

 

About the author

 

John Bennett Photo - cropped.jpgJohn Bennett, Applications Transformation Marketing, Enterprise Services, Hewlett Packard Company

John has been with HP for over 35 years.  He is responsible for pan-HP Enterprise Services Applications Modernization and Transformation Consulting Services marketing.  Before joining HP Enterprise Services, John led the development and marketing of the HP Data Center Transformation Solution.  Based in Massachusetts, he has a Bachelor of Science in mathematics and a Master of Science in computer science from Rensselaer Polytechnic Institute, and an MBA from Clark University.

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About the Author
WW product marketing manager for HP Applications Modernization and Transformation Consulting Services. 35+ years of IT technology and servi...


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