Join HP at the Gartner Customer 360 Summit to discover how to improve your customer experience and gain a competitive edge by aligning your IT and business strategies. At the event, HP will showcase its portfolio of software, hardware, and services to help organizations simplify and get more from today’s most powerful technologies—cloud, mobility, analytics, and social. So you can turn these high-value solutions into real opportunity.
This post is the second of the two part series that deals with BI options to get insight into enterprise CRM data. Here I will explain the integration of SharePoint’s PowerView with Dynamics CRM 2011.
The #1 obstacle to the success of CRM solutions is user adoption. Microsoft has taken that to heart and has worked to improve the user experience and user interface design in the latest Dynamics CRM releases.
It was an exciting week at Convergence 2013 in New Orleans. Lots of announcements, great sessions and interesting discussions. Read some of the highlights from members of HP’s Worldwide Microsoft Business Applications team.
At Convergence 2013, Microsoft announced their acquisition of Netbreeze, bringing social media monitoring and analytics to the core of Microsoft Dynamics CRM.