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New SSON article: Digitalisation is Springboard for BPO

Featuring:  Dave Brown, EMEA BPO Business Development Director, Hewlett Packard Enterprise Services

 

LINK to SSON article:  Digitalisation is Springboard for BPO

 

Digital world.jpgSSON's Barbara Hodge’s recently interviewed HP Enterprise Services' Dave Brown about the EMEA BPO Market and where he sees it heading. Dave shared his insights on HP’s focus in EMEA and answers questions on various topics, including:

 

 

    

  • HP Enterprise Services has a very global footprint. How is HP set up in Europe?
  • What is HP’s focus for the Middle East and Africa?
  • What does HP think about Africa in particular, is it more like the “odd bump” than a trend?
  • When HP talks to clients, what are the main service areas for which they are interested in partnering? What are the key drivers for a partnership?
  • What do clients look for in terms of a partner’s capability?
  • What advantages does HP bring to a relationship?
  • In regard to data, where do clients expect to get the biggest bang for their buck? Where do they think HP can help them most, and where are the gaps?

 

LINK to SSON article:  Digitalisation is Springboard for BPO

 

 

Other recent blogs featuring Dave Brown:

 

Related Links:

 

About Dave Brown

 

Dave Brown.jpgDave joined HP Enterprise Services in May 2011 and is responsible for developing HP’s BPO Strategy in EMEA. Previously with Accenture, Dave has more than 15 years of experience in business process services that includes procurement, finance and accounting. Dave has a degree in economics and lives in the UK.

 

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