BPO Blog

Enterprises can vastly improve their access to content and collaborative processes through a holistically managed environment. HP’s comprehensive suite of Document Processing Services helps clients meet their communication challenges with an integrated, business process-centric, end-to-end set of solutions.

By Hilary Calow

Not one, but TWO awards for HP at this year’s Shared Services & Outsourcing Week show in Netherlands

Investors look to Selling, General, & Administrative (SG&A) costs as a measure of how efficiently a company uses its resources. A company with a high percentage of SG&A costs to revenue relative to its competitors may indicate an inability to adapt to market fluctuations. If you are in that situation, how can you reduce/control SG&A costs?

Companies that are eager to interact with their customers in social media channels have implemented social marketing strategies to engage customers and draw insight. Unfortunately, many of these organizations have failed to realize the benefits they hoped to achieve with these initiatives. They are struggling to take their social media initiatives to the next level.

The first step to realizing the benefits you hoped to achieve with your social media initiative is to determine where your organization fits into the Social Business Maturity Model.

In an interview filmed by Professional Outsourcing, HP’s David Brown and James Johns discuss the future of shared services for the UK Public Sector.