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Displaying articles for: 11-06-2011 - 11-12-2011

Virtual Agents in Financial Services: Part 2 - Q & A with Ross Feldman, CTO - Banking, Insurance

HP_BPO| November 8, 2011
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By Ross Feldman Chief Technology Officer - Banking, Insurance, HP Enterprise Services

Ross 2.jpgThis is Part 2 of the interview with Ross Feldman as a follow-up to  ”How to Leverage Virtual Agents in a Competitive Environment” . The questions focus specifically on Virtual Agents in the Banking and Insurance Segments

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Tags: Virtual Agents
Labels: CRM| financial services
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About the Author
  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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