Displaying articles for: 07-08-2012 - 07-14-2012
Mateen Greenway, Chief Technologist for HP’s Enterprise Services EMEA Public Sector recently had an interersting guest blog post regarding Outsourcing-as-a-Service on the Business Cloud News site .
HP’s CRM czar, Dennis DeGregor, recently discussed the Customer Experience with TMC’s Paula Bernier. During the discussion, Dennis revealed the development of big data analysis capabilities for structured and unstructured data and social media are two of the most important developments related to customer interactions in the past 30 years.
HP is strengthening its position in Poland by developing an office in Lodz to serve as a strategic center for business services in the Europe, Middle East and Africa region. HP is opening this office in response to changing market requirements and the growing demands from company's BPO clients.