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Study finds that back-office functions lag in driving innovation

mike donellean.jpgBy Mike Donnellan, BPS Sales Leader - EMEA, Hewlett Packard Enterprise


In the recent HP / Aecus Innovation Survey, a striking result was the lack of innovation emanating from Finance, HR, Payroll, and Procurement functions in many companies. The “availability of internal resources to implement” was the biggest challenge in realizing innovation in the enterprise.


Are the core back-office processes of Finance, HR, Payroll and Procurement doing enough to innovate? 

What are the roadblocks to innovation in these areas?

Don't just move your paper-based processes online

TK.jpgBy Teakaau Piho, Portfolio Leader, BPS Document Processing Services, Hewlett Packard Enterprise


Many organizations are investing in digitization, replacing paper-based processes with slick, new apps that can be accessed from laptops or mobile devices. But if you dig a little deeper, you may discover that although they've replaced the paper, the underlying processes remain the same. Instead of simply digitizing the same old processes, there are many opportunities to use technology to not only streamline but also transform those processes – to create a better customer experience, increase productivity, or reduce risk.

What does it take to be in the IAOP Global Outsourcing 100?

HP BPO IAOP Global 100.jpgHP was recently included as one of the top 100 companies globally in the IAOP 2015 Global Outsourcing list. HP also received the sub-list honors of ‘Best Leaders in Overall Revenue’, ‘Best Leaders in Number of Employees’, ‘Best Leaders in No. of Countries Worldwide’.


Find out what it takes to be in the IAOP Global Outsourcing 100.

What’s on the world’s Innovation Agenda?

HP & Aecus - The innovation agenda.jpgInnovation is not a new concept, but it’s never been more important to business success. In this age of rapid technological change and market turbulence, HP and Aecus (formerly Alsbridge), a European consulting firm, set out to explore what this vital concept really means to business.


What is innovation? Why does it matter? What technologies are driving it? How can it be achieved? We asked decision-makers from across the business world for their views on innovation, and the resulting picture is striking.

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