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Will Systems of Engagement really create better Business Processes?

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By:  Scott Robson, Business Solutions Executive, BPO, Hewlett Packard Company

 

There’s a lot of hype around Systems of Engagement.  It raises some important questions that need to be answered . . .

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About the Author(s)
  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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