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Where is your enterprise on the ‘innovation’ scale?

Innovation Blog.jpgIn 2014, technology is driving innovation within enterprises. From advanced analytics to process automation solutions, technology is inspiring changes that are opening doors to the next millennium.

Where is your enterprise on the ‘innovation’ scale?

BPO Partnering Models (#5): Utility BPO

Partnering models HP BPO 2.jpgBy:  Steven Pollard, BPS EMEA Solution Leader & UK Public Sector BPS Capability Lead, Hewlett Packard Company

 

This final blog in the series on BPO partnering models, goes a step further to consider what many analysts and industry pundits consider to be the zenith of partnering models - Utility BPO.

 

Read on to find out more. 

What does innovation mean in your organization?

HP BPO Innovation survey.jpgBy: Mike Donnellan, EMEA BPS Sales Leader, Enterprises Services, Hewlett Packard

 

At the beginning of the last decade, companies were making a fortune out of new products and solutions. The market today is saturated with more of ‘what you can do with what you have’ and an occasional game-changing innovation.

 

So what’s your take on innovation? Join the ‘innovation’ discussion by taking the HP Innovation Survey.

CFO Trends – from Efficiency to Effectiveness

BPO CFO trends2.jpgBy: Harish Pande, APJ BPS Operations Excellence Leader, Hewlett Packard Company

 

The finance shared services domain has seen a tectonic shift – moving from process driven metrics to business outcome driven metrics. The service management aspect has taken precedence over process improvements.

 

In the second blog of the series on CFO trends, Harish Pande delves deeper into the shift of focus from efficiency to effectiveness, for key business processes.

Artificial intelligence and the New Style of BPS

BPO artificial intelligence.jpgBy: Clive Chapman, BPS Strategic Sales Executive, Hewlett Packard Company

 

Where do automation, artificial intelligence and Business Process Services converge?

 

Clive Chapman explores the growth of artificial intelligence and its role in achieving better outcomes for business processes.

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About the Author(s)
  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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