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Why Organisations are not delivering the best Customer Experience Possible

Featuring:  Michelle Cox, Director BPO, Hewlett Packard Enterprise Services, South Pacific

 

SSON's Lauren Adam recently interviewed HP Enterprise Services' Michelle Cox about meeting customer expectations through Business Process Outsourcing (BPO)

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About the Author(s)
  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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