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How personal is too personal?

That is a question that really needs to be answered before the true virtual services industry can really take off. Many of the consumer advocacy groups focus on the negative of ‘what can happen if personal information is in the wrong hands’ – but what about if it is in the right hands?
Labels: Tokenization
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  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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