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Achieving differentiation in F&A BPO – What drives the choice?

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Choosing a BPO provider is a complicated decision. Have you ever wondered how other organizations like yours are making their choices? HP and NelsonHall recently conducted a structured survey on the key factors and perceptions around choosing a BPO provider.

 

The first blog of this series, touches upon the most important objectives for a Finance & Accounting (F&A) business process services engagement.

Connected customers drive moments that matter in the automotive industry

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In the latest edition of the Industry Edge e-zine, HP thought leaders take a deep dive into the Automotive Industry.

 

With features on innovation, collaboration and CIO insights, the Industry Edge Automotive Edition also touches upon the importance of Customer Engagement Management (CEM).

Better Customer Insights: Tap into the connected enterprise

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In the fourth blog of the series on ‘Better Customer Insights’, we examine a summarized view of the results of a recent survey by Frost & Sullivan in association with HP.

 

The survey highlights the marketing priorities of chief marketing officers (CMOs) and marketing executives of multinational organizations.

F&A gives automotive the extra edge

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The recently released HP Industry Edge e-zine, focuses on trends shaping the Automotive industry. Business Process Services (BPS), specifically Finance and Administration services, help automotive clients with more than just cost reduction.

 

Read on to find out more about the exclusive Industry Edge Automotive Edition.

Better Customer Insights: Understanding customers is a top marketing priority

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In the third blog of the series on ‘Better Customer Insights’, chief marketing officers (CMOs) and marketing executives of multinational organizations, reveal why understanding customers is top priority.

 

This is another key finding from a recent survey by Frost & Sullivan in association with HP.

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About the Author(s)
  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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