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HP & CaixaBank win the Alsbridge Innovation Award for 'Banking Operations Services’

HP Caixa BPO win.jpg


HP & CaixaBank recently won the Alsbridge Innovation Award for 'Banking Operations Services’, at the Supplier Summit in London.


The Alsbridge Innovation Awards celebrate the spirit of collaboration between outsourcing providers and their clients.


Read on to find out more about the winning partnership.

Robotic Process Automation – The holy grail of BPO?

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Earlier this month, Richard MasonHP Practice Chief Technologist, Business Process Services (BPS), was on the panel of a Robotic Process Automation (RPA) webinar hosted by Ovum.


The panelists discussed some hard truths about RPA, innovative approaches to automation and how it will evolve over the next few years.


HP is in the mood to change the game

Game changing BPO.jpgThe HP Business Performance Analytics Tool was recently featured in the ‘Sherpas in Blue Shirts’ section of the Everest Group website.


Read on for links to the article and the demo of this game changing tool.

CFO Trends – from Efficiency to Effectiveness

BPO CFO trends2.jpgBy: Harish Pande, APJ BPS Operations Excellence Leader, Hewlett Packard Company


The finance shared services domain has seen a tectonic shift – moving from process driven metrics to business outcome driven metrics. The service management aspect has taken precedence over process improvements.


In the second blog of the series on CFO trends, Harish Pande delves deeper into the shift of focus from efficiency to effectiveness, for key business processes.

Artificial intelligence and the New Style of BPS

BPO artificial intelligence.jpgBy: Clive Chapman, BPS Strategic Sales Executive, Hewlett Packard Company


Where do automation, artificial intelligence and Business Process Services converge?


Clive Chapman explores the growth of artificial intelligence and its role in achieving better outcomes for business processes.

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About the Author(s)
  • A well known member of the BPO industry in Europe. With HP since 2007, responsible for marketing our BPO strength, leadership and services in EMEA.
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