MFP: Digital Sender and Multifunction Firmware Updates (2009 - 1)

by Brian R. Kneebone on 08-01-2009 11:17 AM

The HP LaserJet, Color LaserJet, Edgeline and Digital Senders have new firmware updates which officially launched on the HP website recently.  I've shown a list of the devices below with their new and previous firmware versions.  I've done a couple other things with this list since past versions including:



  • I have added a column showing an "OXPd Type".  If you're not sure what this means, trust me when I say you don't need to know.  It's only meaningful if you're working with our document capture solution partners such as Omtool, Kofax, Perceptive, etc. who will give you guidance on what firmware version to use depending on how their solution is implemented and tested.

  • I've added HP Edgeline classed devices to the table below even though updates typically happen asynchronously from LaserJet and Color LaserJet MFP releases.  In this case, the release coincided with the rest of the MFPs so I've included it in the list.


























































































































Device OXPd Type Previous Firmware New Firmware
Devices Launched between Fall 2004 and Summer 2006 ...
HP Digital Sender 9200c Group 10 20081211 (09.131.1) 20090605 (09.131.1)
HP LaserJet 4345mfp Group 10 20081211 (09.131.1) 20090605 (09.141.4)
HP LaserJet 9040mfp Group 10 20081206 (08.120.9) 20090604 (08.131.3)
HP LaserJet 9050mfp Group 10
HP Color LaserJet 4730mfp Group 10 20081211 (46.211.2) 20090604 (46.221.3)
HP Color LaserJet 9500mfp Group 10 20081205 (08.120.9) 20090604 (08.131.3)
Devices Launched Fall 2006 and later ...
HP Digital Sender 9250c Group 20 20081208 (48.071.1) 20090604 (48.081.2)
HP LaserJet M3035mfp Group 20 20081208 (48.081.2) 20090605 (48.091.4)
HP LaserJet M4345mfp Group 20 20081208 (48.081.2) 20090605 (48.091.4)
HP LaserJet M5035mfp Group 20 20081208 (48.081.2) 20090605 (48.091.4)
HP LaserJet M9040mfp Group 20 20081209 (51.031.2) 20090605 (51.041.3)
HP LaserJet M9050mfp Group 20
HP Color LaserJet CM3530mfp Group 50 20081210 (53.011.2) 20090603 (53.021.2)
HP Color LaserJet CM4730mfp Group 20 20081208 (50.061.2) 20090604 (50.071.3)
HP Color LaserJet CM6030mfp Group 40 20081205 (52.031.1) 20090605 (52.041.5)
HP Color LaserJet CM6040mfp Group 40
Edgeline Devices ...
HP CM8050 Color MFP with Edgeline Technology Group 30 20081028 (75.020.0) 20090616 (76.008.0)
HP CM8060 Color MFP with Edgeline Technology Group 30


The HP devices listed above include the following enhancements, changes & resolutions:



  • Highlights for devices launched between Fall 2004 and Summer 2006 (Group 10 Devices):

    • Mainly fixes to issues discovered with various customers.  Read the firmware "Read Me" or "Release Notes" for the summarized list.



  • Highlights for devices launched fall 2006 and later (Group 20, 40 and 50 Devices):

    • Enhancements to customers using Smart Cards for authentication for additional card supported card types and email encryption using PKI.

    • Fixes to issues discovered with various customers.  Read the firmware "Read Me" or "Release Notes" for the summarized list.



  • Highlights for Edgeline devices:

    • Added more advanced sleep option handling, especially after working with infrequent print jobs, the release notes describe the features in more detail.

    • Added a digital send log.

    • Added support for improved longevity with supplies when used before the expiry date.

    • Added support for a service account when accessing information from the LDAP authentication method.

    • Improved the diagnostic screens that field services technicians (HP or HP Authorized) can access to better diagnose conditions while on-site.  While this screen is not accessible to customers directly, it does benefit them with improved service from HP and authorized service providers working on behalf of HP.

    • Fixes to issues discovered with various customers.  Read the firmware "Read Me" or "Release Notes" for the summarized list.




I hope this helps as a general update keeping administrators "In the Loop".  Remember to subscribe to email alerts if you want the official updates for specific product you care about and/or general security alerts for imaging and printing product by going to the IT Resource Center (ITRC).

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Comments
by Anonymous(anon) on 08-18-2009 09:52 PM

Thanks for the update!

Just curious, though, that I'm not seeing these firmware updates showing up in my Web JetAdmin 10.2 (10.2.59093) Firmware Repository, even after clicking Get Images.  We use no Proxy.  Can you direct me to where I could get assistance, or is it a manual process to insert these new firmware images?

Thanks,

Darrel

by Brian R. Kneebone on 08-19-2009 05:07 AM

Hi Darrel, well the good news is you don't have to worry about going crazy.  I don't get this either.  Either the feature was removed with the introduction of HP WJA 10.2 or something odd is happening.  I have an open question for one of my customers on this topic, so will let you know what the story is when I get some results back.  For now, just download the ZIP files and upload the RFU files manually as needed from the support sites.  It's a little less elegant and a couple extra steps, but once in the respository for the device (or devices) you care about deployed exactly the same way across your fleet.  Kind regards, B.

by Brian R. Kneebone on 08-19-2009 06:23 AM

Okay, I think I have an explanation of what's going on now, there was indeed a change of behavior.  In a nut-shell, you won't see images waiting for download.  When you select "Get Images" a new window is spawned showing you images available on HP.com.  Be careful, it's not a complete list and often, entries will be dated (so I like recommending customers validate and upload stuff manually into the WJA cache).  Basically when you point to your images you'd like to download, the WJA client portion will ask you for a temporary folder on your local PC you're connecting to WJA from.  Images download locally to your PC and then are up-loaded to the WJA server.  This may seem (because it is) extra redundant traffic for new firmware uploads into the WJA server, but it's quite helpful for administrators who want to archive firmware outside of HP WJA (for example, in their own documented repositories which I know many of my customers keep).  Hopefully this makes sense.  If this isn't what you're seeing, I would indeed suggest you call into support.  This seems to be the behavior I'm seeing.  Take care, B.

by Anonymous(anon) on 08-20-2009 02:39 AM

Hi Brian, thanks for the responses.  The "Get Images" isn't showing the latest firmwares in the new window, so I think doing the manual approach is probably best.  I did that with the last round of updates for the 4250/4350, 9050 and others (the SPCLxx security update firmware releases).  The last update I received automatically through the repository update (back on WJA 10.1) was for the J7949E JetDirect, dated December 18, 2008.  Received no further updates for 2009.

So I'll be keeping an eye on your posts (and signing up for updates with HP) for firmware updates in the future.

Thanks again for the clarification!

Thanks,

Darrel

by Brian R. Kneebone on 08-20-2009 04:29 AM

Thanks Darrel, yes there's an index file that (when people enable this feature in their WJA) is polled remotely over the web.  This file is a smidge out of date and needs updating.  You'll see that happen in hopefully the near future.  Myself, I prefer to test and qualify images after downloading from HP.com since it gives me an opportunity to review the release notes in more detail model by model.  So the approach you're taking absolutely makes sense to me.  Take care, and happy web jetadmin-ing ... B.

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