Client Computing Best Practices

Consumerization of IT, What About Self Help ?

As we all hear every day, IT is being consumerized. BYOC continues to be driven, mobility is taking center stage, user segmentation is main stream, management tools are more mature than ever- so why do we still see lower adoption of self service in the enterprise? The overall TCO and lifecycle costs to deploy seem to be remaining constant, so let’s explore what might be going on.

User Segmentation, Roles and Profiles

User segmentation has now come of age. Closed Loop Lifecycle Planning defines user segmentation as the optimal alignment of end user requirements to the suite of access devices, cost, risk, service levels (which includes applications).

 

Too often, the terms are used interchangeably - user segmentation, roles and profiles, however, they really mean different things.

 

 

Staging and Integration - Trend

While staging and integrating desktops and laptops pre-deployment is something we have been delivering in IT for quite a while, the new trending suggests a change is in the wind. Delivering the staging in the same way as before for the W7 deployment and technology refresh cycle, may be so "1990 ish."

Search
Follow Us
About the Author
Labels