While dining with friends recently, we had an animated conversation about how expectations rarely live up to reality. Everyone at the table shared favorite horror stories about travel; usually centering on how the actual event did not represent the glitzy advertisements we’re bombarded with. When the topic of air travel arose we began to verbalize how different it would be if we ran the business. Experiences were shared about traveling nightmares and the scenes created by stressed out travelers. However, we slowly came to our senses, deciding there was little we as individuals could do and as often as not we would just continue to roll with the punches. We concluded how we take the act of traveling across the world in a day as acceptable and the fact that the experience is expected to be as flawless as possible. The moment passes and the conversation moves on.
We begin discussing phones, and a complaint is shared that a particular phone will not auto dial in numbers when clicked upon Outlook–a HUGE disappointment. Like air travel, we expect seamless delivery for all services and Instant On for all aspects of our interactions at our fingertips to be simple.
I am also reminded daily of my expectations as I think my car navigation is touch screen.. It’s not. I’m spoiled by other interfaces in my daily journeys. I sometimes have foolish expectations that if it works this way on that device why it can’t work that way on all of the devices.
So what’s the point of all of these rants about expectations? There’s been a lot of talk recently in my larger umbrella group here at HP about foundational solutions for our new demanding digital era. It’s called the Instant-On Enterprise. HP recognizes that we are in an era in which everything is mobile, connected, interactive, immediate and fluid. Bottom line, we EXPECT new levels of responsiveness from IT and it MUST work!
See the Instant-On Enterprise site for all the details or download the The Instant-On Enterprise: Business and Government white paper.
Share with us; what are the daily foibles you encounter that you expect to work? What are the pain points in your data center that you expect IT to solve now? Does the HP Instant-On Enterprise sound like something you would like to talk to an HP expert about?
Thanks for reading and sharing if you choose (your reaction and feedback are appreciated)!