Converged Infrastructure

Why inviting your facilities manager to the business/IT party makes sense

By Steve Wibrew, HP Technology Services Strategy and Portfolio Lead for IT Management and Automation


Steve_Wibrew_badge_176x304_tcm245_1417919_tcm245_1422290_32_tcm245-1417919.pngHave you ever been to a party where someone forgot to invite the guest of honor? If you have been talking to business managers about business-IT alignment without your facilities manager at your side, then I would say you have.


Whatever plans we develop for meeting the IT needs of the business eventually come down to space, power and cooling. And managing computer systems to assure the service availability and performance that the business expects also means assuring the availability and performance of the facilities that host them.


For IT, it can be easy to overlook the impact of facilities on our plans and operations. And the problem is exacerbated when multiple IT teams are planning in parallel, but not in conjunction. Nothing brings things to a halt like discovering that the project will require data center expansion. Even when capacity is theoretically available, piece-meal planning and implementations can result in stranded space and power, not useable without major reconfigurations that mean major costs and major delays.


Coordinating IT with facilities plans and operations is a challenge because the organizations are not well integrated, and they operate on different timelines. We expect to refresh IT equipment every four to five years. Facilities expects data centers to last 15 to 20 years. And data center expansion is expensive, so planning and implementation lead times can be much longer. But it’s time we recognized our facilities managers as the partners they need to be, and to develop planning and operations processes that span the whole data center environment.


The need to view the data center as a unified whole encompassing both facilities and IT infrastructure has brought an array of data center infrastructure management (DCIM) solutions to the market. But implementing good tools that are not aligned to your organization and processes gets you bad results. Tools are only part on the solution.


We’ve been working with a number of our customers to implement converged management. That's management of IT services from space, power and cooling, through racks and rails, to servers, storage and networks and service delivery. The first step is to facilitate information sharing. Each team needs to understand where the other is going, what trends and best practices are at work in their arena, and what technologies are emerging. We help them formulate a unified strategy and roadmap that shows what the combined journey will be like. We help them evaluate tools and technologies that can help. We spot ways they can better integrate their teams for better results. And we identify processes they need to create or update.


In the end, organizations must create a converged management framework that enables: business-IT-facilities alignment; defined organizational roles; and integrated management processes, tools and systems. And today there’s some big news: HP has announced new Converged Management Consulting Services that can help your organization quickly reach these goals. Check out Chris Coggrave’s  blog Blast through the barriers to DCIM to learn how HP can help your organization reap the benefits of a more tightly integrated data center.


And to learn more about me and the ways I can help you improve how you operate and manage your IT environment, visit my HP Expert profile.

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About the Author
Editor and writer with 12+ years experience in the corporate software and technology sectors.
About the Author(s)
  • 25+ years experience around HP Storage. The go-to guy for news and views on all things storage..
  • Technology marketing professional with over 25 years of experience in energy, semiconductor and IT industries.
  • More than 25 years in the IT industry developing and managing marketing programs. Focused in emerging technologies like Virtualization, cloud and big data.
  • More than 25 years of enterprise and midmarket Strategy and Marketing leadership and experience. Prior HP appointments included VP of Marketing for Adaptive Infrastructure and VP of Marketing for the HP Storage Division. Past positions prior to HP include VP of Marketing and Business Development for First Virtual Communications as well as Principal and Founding Member of Adjunct Consulting.
  • Over 12 years of consulting, new technology services development and marketing experience covering data center, IT infrastructure, cloud technology domains. Hande holds a M.B.A degree from Bentley College, MA.
  • More than 25 years in the IT industry, managing ITSM, service development and delivery projects in Technology Services. Specialized in end2end support for ISV based business solutions. Certified ITIL and project management expert.
  • Hector has marketing and communications expertise. With vast experience within the Enterprise Digital Marketing communications team at HP.
  • Editor and writer with 12+ years experience in the corporate software and technology sectors.
  • Marketing & communications professional with over 15 years of experience in a variety of industries across multiple continents. Part of HP Financial Services - helping customers build IT investment strategies that support tranformation and the ability to deliver business goals.
  • Eduardo Zepeda, WW TS Social Media Program Manager & Internal Communications for WW Technology Services Blogging on behalf of HP Technology Services (TS_Guest)
  • Julia Mason-Ochinero is WW CME Marketing Lead, HP Enterprise Marketing. In this role, Julia is responsible for driving dialog with CSPs on how they can transition to sustainable, profitable business models and enter into co-opetition with over-the-top (OTT) content providers who are changing this industry’s landscape. She joined HP in 2010 from Accel Partners (where she worked as a consultant.) Prior to Accel, Julia held marketing leadership positions with companies including Adobe, Nuance, OpenWave, Novell, Nuance Communications and RealNetworks. She began her career in Chicago working with organizations including AT Kearney, Andersen Consulting and Ameritech. She currently resides in Silicon Valley.
  • Focused on cloud, virtualization and appliance solutions for HP technology.
  • Hello! I am a social media manager for servers, so my posts will be geared towards HP server-related news & info.
  • HP Servers, Converged Infrastructure, Converged Systems and ExpertOne
  • More than 23 years of enterprise IT Marketing and Communications experience; working on the HP Converged Infrastructure Marketing team from when it was first pioneered and launched to the market in 2009.
  • Greetings! I am on the HP Enterprise Group marketing team. Topics I am interested in include Converged Infrastructure, Converged Systems and Management, and HP BladeSystem.
  • Teri is responsible for the social media program for the HP Networking and HP Storage business units. Teri has has held global roles in IT, Operations, Sales, Partner Programs, Communications, and Marketing at HP.

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