Recently, my colleagues in HP Technical Support Services made leaps forward in their service offerings. The proactive evolution of HP Technical Support Services continues and as a result the value proposition of the HP Converged Infrastructure solution expands exponentially. Please take a look to learn more information on these exciting HP developments by accessing and reading:
- Revolutionary Support in the Changing World of IT reviews the three new levels of on-going customer services as well as the comprehensive family of added-value service offerings available for you to deploy when you need them. Based on four pillars, the portfolio includes:
HP Foundation Care: for reactive hardware and software support services. Foundation Care has been significantly enhanced with the introduction of HP Collaborative Support.
HP Proactive Care: leveraging new product technology and HP support infrastructure investments to achieve an unprecedented price point for proactive support.
HP Datacenter Care: custom support agreements enabled by proprietary HP tools and analytics for clients with unique support requirements.
- HP Lifecycle Event Services: ad hoc services that reduce time-to-value throughout the technology lifecycle.
- Modernizing your IT infrastructure? You need to work with the leader in support services: HP: reviews the bold new look at the support environment we at HP offer to our customers. We’ve moved away from the traditional, conservative support portfolio of the past to the new Always On Support from HP. Combined with new capabilities and new product innovations, this new portfolio delivers an experience that better matches the resources and attention your organization needs in these new, complex environments. As you’ve evolved, so have we.
To achieve sustainable growth, enterprise businesses must move rapidly to seize new opportunities, reach new customers, and grow market share. HP is here to address your current needs as well as your needs as they evolve –your source for Converged Infrastructure solutions.