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Displaying articles for: March 2013

4x Recognition for HP’s Sustainability Initiatives in the Search for ‘New Heroes’

Computerworld Honors Program 2013



It’s a privilege to be named as a Laureate of the Computerworld Honors Program. And this year for HP, the recognition goes wide and deep.
HP has been named as a 2013 Laureate for four of its Sustainability and Social Innovation initiatives.
Environmental sustainability: the HP Net-Zero Data Center initiative, developing technology  which may allow data centers to operate using no net energy from public utilities
Health: the rapidly deployable, fully integrated, cloud-enabled HP eHealth Center solution, which is set to dramatically expand access and improve healthcare
Education: the HP LIFE eLearning solution, now available on the HP Cloud, with the potential to empower millions of students, aspiring entrepreneurs, and small business owners
Education: the HP VideoBook solution, which turns plain text documents into media rich documents; it brings subjects to life and provides a more personalized learning experience for the students
Selection of ‘new heroes’ has been especially competitive this year for this prestigious program, celebrating its 25th anniversary. It brings together the men, women, organizations, and institutions around the world whose visionary applications of information technology promote positive social, economic, and educational change. A panel of 22 distinguished judges evaluated the humanitarian benefits and measurable results of more than 700 nominated initiatives to select 268 Laureates from 29 countries. Winners in each sector will be named at the awards ceremony in Washington DC, USA, in June.
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HP Product Leadership for West Coast Customs

When West Coast Customs wanted to bring broadcast post-production in-house, they called on Hewlett Packard. Our product leadership is now helping things move smoother and faster.
In the video below, find out how HP's File Based Editing System – including HP Storage, HP Servers, HP Networking and HP Tape Backup – is bringing speed to the screen!

Enterprise 20/20: From Ideas to Reality

Hewlett Packard believes the enterprise and technology landscapes will shift greatly between now and 2020. Applications, cloud services and new business processes are just a few areas that will pose new opportunities for multi-device usage and big data. 
Where are you on the road to 2020? Mike Shaw, Director of Marketing Development for HP Software, shares some insights in the video below. Learn how to take your ideas and turn them into reality in time for 2020. 
Find out more at 

HP and Second Harvest Food Bank

HP Management Associate Program (MAP) employees have created a career development strategy to develop internal talent, increase retention, and enhance organizational effectiveness at the Second Harvest Food Bank.
Imagine if the whole world came together and leveraged skill sets and their expertise, imagine what kind of impact it would have. 
To catch a glimpse of this concept, check out the video below!
For more information about HP's Volunteering efforts, please visit: 

Big Data Innovations from HP

Hewlett-Packard is making it more predictable, simple and efficient to work with us. Big Data is one area that we are targeting, especially as mega trends continue to evolve. 
Last week, HP Enterprise Services announced a new information management and analytics (IM&A) service designed to help customers rapidly gain increased value from Big Data assets. This will support enterprise efforts to drive new revenue opportunities, improve efficiency, reduce risk and lower costs.
According to global research commissioned by HP (1), more than one out of two business executives reported that their organizations are not equipped with the right solutions to gain insight from Big Data. We have a response: the HP Big Data Discovery Experience.
Our Big Data Discovery Experience simplifies and accelerates the entry path for enterprise customers to unlock the value of their information. The service provides a scalable discovery environment, where partners and customers can explore different technologies to experience insights gleaned from their own data. This enables them to move from high-level concepts of Big Data to the reality of harnessing and acting on the information.
“A Big Data solution is a significant investment of time and money for any organization, regardless of industry,” said Markus Ruff, vice president, Information Management and Analytics, HP Enterprise Services. “HP’s approach brings business and IT together from the beginning to help clients shorten the time to start a Big Data initiative and discover new business insight to make better and quicker decisions.”
(1) “HP Cloud and Information Optimization,” Coleman Parkes Research, Ltd., October 2012.

HP Leadership: Employees Giving Back to Communities

Making an impact in communities around the globe has always been a top priority for Hewlett Packard. That's why we empower our employees to be active in areas that are crucial to societal growth, like technology. 
In 2012, HP stepped beyond the technology space to bring the world of law into a local high school near our Palo Alto headquarters. 
In the video below, HP attorney Christophe Mosby discusses how he helped lead the team from HP's legal department to launch their participation in Street Law's Corporate Legal Diversity Pipeline Program.

Greetings from Orlando, FL and the 2nd Annual HP Social Support Summit

                Enrique Lores keynote photo.jpg
This post was written by Enrique Lores, SVP of HP Customer Support and Services.
This week I had the opportunity to participate in my first HP Social Support Summit and meet our volunteer Experts from around the world. For a few days out of the year, HP’s social care and expert community members emerge from their laptops and meet face to face to draw inspiration from one another and build relationships through our common bond of supporting HP customers…38 million and counting.  Developing a comprehensive social support community is critical to the ongoing success of HP and delivering on our promise of a world class customer experience. According to NM Insights State of Social Customer Service Report 2012:
• 47% of all social media users have used social care, with usage as high as 59% among 18-24 year olds;
• 71% of those who experience positive social care (i.e., a quick and effective brand response) are likely to recommend that brand to others;
• Nearly 1 in 3 social media users prefer to reach out to a brand for customer service through a social channel compared to the phone;
• 70% of social care users satisfied with their experience are likely to use that form of customer service again. Only 41% who have unsatisfactory experience are apt to try social care again;
• 51% of users actively engage with brand after using social care.
Do these numbers surprise you? They don’t surprise our Experts. Social Support and specifically our HP Expert Community, play an increasingly decisive role in providing a differentiated customer experience. With more than 60K solutions…almost 2 million posts…nearly 9 million community members. Who wouldn’t be proud? Stay tuned for some more great content which will emerge from the second annual Social Support Summit. 
Make sure to watch the HP Consumer Support Forum blog Best of the Community, on Twitter @HPSupport, and The Next Bench blog, among other channels, for more content emerging from the 2013 Social Support Summit.

HP Leadership: Supporting Women in Technology

There is a well documented gap in the number of women in the technology field, but we believe education and collaboration can change this. 
EveryoneHacks is a Hewlett Packard co-sponsored hackathon event that supports women in technology, while solving education issues through collaboration with teachers, students and developers.
In the video below, find out what can happen when innovation, ideas and opportunity converge in one place. 

The People Behind HP Printers

A technology company has a responsibility to highlight the innovators behind its great products. That's why HP welcomes you to meet the teams that drive our industry-leading printing technologies.
In the video below, get to know the current and retired printing technologists that help bring ink to paper. You'll see a team that spans the globe and generations of HP employees!

Applying Tech Solutions to Healthcare

When the largest healthcare facility in Belgium needed the technology infrastructure to support 2,000 beds and 7,500 computers, HP was ready with the right solutions. After all, medical professionals rely on data to provide the best care to all patients.
HP BladeSystem is the ultimate Converged Infrastructure that delivers next generation technologies in a change-ready system architecture. This means confidence and consistency for a hospital environment. As the leading platform for virtualization and cloud, BladeSystem is architected for any workload – from client to cloud – to deliver breakthrough economics and intelligence for unprecedented insight into a data center.
To learn more, hear directly from Hospital UZ Leuven about its successful implementation of HP technologies.
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