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Analytics, Consumerization, Cloud, HP Discover: Around Enterprise Services, May 4

roundabout.jpgBy PT Umphress, Enterprise Services Global Marketing

 

Here is a summary of the Enterprise Services blog topics for this past week:

 

The Economist produced a video about the Third Industrial Revolution focusing on 3D printing, robotics, and flexible manufacturing techniques and social structures.

 

Enterprise analytics is the art of distilling useful information from chaotic data streams to produce optimal decisions leading to actionable results. This type of business intelligence is forward-looking and interested in what will happen instead of what has happened. When properly applied, enterprise analytics can generate accurate forecasts, successful predictive models, and robust simulations/optimizations that put events into context.

 

Dion Hinchcliffe put out a post recently titled: Enterprise gamification: Will it drive better business performance? This is an area that the more I think about the more important it becomes.

 

Last week HP Enterprise Services took part in the 2012 Cards and Payments Asia Event in Singapore. During this event, Dee McGrath (Vice President, Financial Services Industry, HP South Pacific) participated in the Panel Discussion “Grow your cards portfolio by exploiting opportunities in emerging markets” which attracted great discussion and talking points.

 

If yours is like most companies, you’ve probably taken precautions to lock down your network and PC fleet security. But, it’s equally likely that you may have left one vulnerable spot open—your imaging and printing environment.

 

Mobile devices are turning into a "standard" interface for the enterprise as end-user habits shift with changing business requirements and advancements in technology. The need to provide clients with multi-interface capabilities and provide their users ability to utilize devices of their choice instead of standard PC’s / laptops will have increasingly significant impact on the technologies used in service delivery.

 

I had lunch Monday with Tom Ivory of HfSResearch and, during our conversation about business and technology trends, we got on the topic of Big Data. One thing I mentioned to him was my view that the Big Data movements focus on “time to insight” is a bit misplaced. It is “time to action” or “time to impact” that is what matters to businesses.

 

Have you thought about what could happen to your business if a natural disaster or accident were to occur at your data center? For all Enterprises, the fear of losing data to a natural disaster or an accident in the data center is a real fear, and to be brutally honest, most enterprises are not equipped to handle such an event.

 

HP is developing an industrial-strength methodology, which any company that wants to model the link between customer management activities and business performance can use. This involves identifying the detailed use cases that are the main opportunities to use social media (and the resulting social intelligence) to engage with and sell to customers. Each use case directly impacts one or more of the business scenarios. This list will grow as new ideas and technologies emerge and as client engagements raise new possibilities.

 

The role of the CFO is changing rapidly. With a growing need to eliminate the silos between the C-suite, the lines of business, and IT, the CFO is increasingly taking the lead role to bring these groups together. The role is changing from scorekeeper to strategic and tactical business partner and corporate change agent. 

 

Wired had an interview with Marc Andreessen titled: “The Man Who Makes the Future” that was just released. This article talks about some of the history of our current social, mobile web-based world as well as some of Marc’s view of the world going forward. Marc is probably best known as the co-creator of Mosaic (the Netscape Navigator) but he is also an HP board member.  The article is worth reading just to see his perspective of the changes underway.

 

In an earlier blog, I discussed HP ePrint Public Print locations as a solution for mobile workers that need to print while on the go.  That solution just became even more convenient with today’s announcement that the more than 4,300 The UPS Store locations nationwide are now a part of the HP ePrint Public Print Locations network.

 

In an earlier post, I equated application profiles to human personalities and also coined the term -- applities -- a term that represents application personalities. The ensuing discussions led me to wonder whether this analogy can be extended to the enabling infrastructure where applications are housed. Patti Putnicki from OutSourcing Center interviewed me and has put in words my thoughts along with her own embellishments in this article titled “Giving your IT Environment a (Not So) Extreme Home Makeover.”

 

If you recall my post on the “Health Information Exchange Raison d’être: Part 2”, I stated that I would “look into the crystal ball and divine the future” after the details of a well-designed HIE are presented. It is time.

 

Last week, we discussed what organizations can learn from listening to and analyzing what customers are saying in social media. This week, we'll go beyond listening to discuss joining in the conversation.

 

In case you haven’t marked your calendar yet, HP Discover will be held in Las Vegas June 4-7. If you are interested in “Finding the perfect fit for your enterprise with virtual private cloud or private cloud” then Ben Bauer’s session on Wednesday, June 6th at 9:45am-to-10:30am may be the perfect session for you to attend.

 

I was recently asked why getting to Cloud was considered a journey. Well let’s look at history…

 

Let’s take a quick look at a few hardware-related issues that often increase both cost and risk for in-house mainframe operations – along with some ideas for driving those back down.  Here’s some food for thought…

 

Even if hardware support and some of the value enabling software disappears into a service, the business is still left with everything else needed to integrate the activities and deliver value. If it is or isn’t called IT or the role is called the CIO; it is irrelevant – skilled personnel that understand what is required will still be needed.

 

Most IT Analysts and technologists talk about Cloud Computing as the next wave of technology, and they focus on the disruptive nature of this technology to traditional IT organizations. I believe that while this belief is accurate, it is not a complete view of Cloud Computing.

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