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Analytics, Gamification, Applications: Around Enterprise Services, June 22

roundabout.jpgBy PT Umphress, Enterprise Services Global Marketing

 

Here is a summary of the Enterprise Services blog topics for this past week:

 

This weekend is the amateur radio “Field Day”. This is a disaster preparedness exercise but also a lot of fun and it probably taking place somewhere near you so you can stop by and see what is going on.

 

Saving the best for the last. This interview by Andy McCaskey on sdrnews.com was my best experience across all the 4 interviews at HP Discover for multiple reasons. First, it provided me an opportunity to -- in Andy's words -- bring it all together: cloud computing, big data, analytics. etc.

 

HPES held the first in a summer series of Big Data Twitter Chats on 6/19 at 12 Central. This twitter chat focused on Foundational Competencies for big data. For a complete background please check out the introductory blog: “Is Big Data the Big Daddy of IT Issues? HEPES Twitter Chat Summer Series kicks off 6/19.”

 

Everything in life is a game. Someone is always keeping score. Everyone is being measured, whether we like it or not. Gamification takes the concept of measurement, behaviors and engagement into the business setting in ways that can enable organizations to meet their objectives.

 

As the choices of mobile devices increase along with the numbers of mobile architecture platforms, mobile operating systems, and mobile applications, businesses are finding it really difficult to develop an enterprise strategy to address them all.

 

My third interview on sdrnews.com, Andy McCaskey builds upon the profiling of applications that we discussed in the first interview to consider various options for housing the applications on the right infrastructure. After an initial discussion about the significance of having the right infrastructure for the right application, the interview gets into the different types of personalities like the Big Kahuna, Problem Child, Lone Star, Crowd Pleaser and the Generalist.

 

Finance & Accounting departments are faced with unprecedented global competition, business and economic uncertainty, and mounting regulatory pressures. They are asked to make decisions faster with an increased number of decision makers in a flattening organization structure. And these decisions need to be based on the large quantities of data available to the organization. Unfortunately, the amount of data is so vast that it is very challenging to access timely.

 

A couple of weeks ago, HP’s CRM Czar – Dennis DeGregor was at HP Discover which took place in Las Vegas. While at the conference, Dennis met with a group of bloggers to discuss HP’s CRM - Social Enterprise Services.   One of the bloggers, Martin MacLeod of Bladewatch.com, wrote a post about his meeting with Dennis.

 

Gamification is being overlooked as a powerful technique within many enterprises today, so I am attending this conference to expose myself to a much more diversified perspective of the state of activity today. Understanding alternative techniques to subvert inertia for change adoption is useful to anyone who wants to be a change agent.

 

In its recent Magic Quadrant for Communications Outsourcing and Professional Services, Gartner states that “Very few COPS providers are able to meet all customer requirements, across all countries and geographies, by leveraging internal resources for IT service delivery.”  

 

In my second interview with Andy McCaskey of sdrnews.com, the focus was on standards -- the reason why they evolve and why they take time to become real. McCaskey provided me with the opportunity to detail the world's first technical standard for Cloud Computing -- SOCCI -- the Service Oriented Cloud Computing Infrastructure from The Open Group.  

 

Recently HP embarked on an ambitious effort to develop a number of ebooks that describe and discuss about the technical world of 2020, with an accompanying website.

 

You are already facing a data explosion which looks like a Tsunami?! Change your perspective and surf on the opportunity to take advantage of it. Jeff Edlund (HP CMS CTO) and Nigel Upton (HP CMS Targeted Innovation Director) discuss at HP Discover 2012.

 

In addition to my blog posts and twitter chats at the HP Discover 2012 conference, I was also interviewed multiple times by Andy McCaskey from SRDNews.com. This was my first time being interviewed by Andy, and  he has this uncanny ability to encourage the interviewee to expand his/her thoughts on the topic being discussed – it was like I was blogging verbally.

 

How many times have you benefited from a “test drive”, “trial period” or the use of a product or service to help you make an investment decision?  Often times, we see opportunities like this in the super market with food samples, in the mall with high end skin care products being offered, or through online trial periods to create something like a webpage or to test software. 

 

Every once in a while it is time to take a step back and look at your life, what you are doing, the impact it has and even your own value sys.... I had one of those moments thrust upon my family when HP offered me an early retirement option.

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