As part of our HP’s EMEA Discover 2011 Vienna interview series, this blog summarizes Ed Adshead-Grant’s session - Transforming Payment for an Instant-On World.
Ed Adshead-Grant has recently joined HP and is spearheading HP’s Card and Payment BPO business in EMEA. He has a strong background in payments and has worked with many financial and retail organizations on their cards and payments strategies having held a number of global strategy, product and client management roles over the last 18 years with PWC, Bottomline Technology and most recently First Data Corporation. He has a particular interest in outsourcing models and how best to drive mutual value from partnership arrangements
What will the session cover?
Transforming payments for an instant-on world, with HP Card and Payment Services, helps you effectively manage the flow of information and funds with solutions and thought leadership that enable market differentiation and increased margins for you. Our experience in multi-channel management, electronic transaction processing and large scale data analytics introduces a unique combination of capabilities. The result is new opportunity for our clients, in a world which demands rich seamless, context-aware experiences and is increasingly connected.
This session will specifically cover:
- Card & Payments Survey Results
- Definition of Instant-on
- Payment Hub Modern Technology
- Transforming the transaction into interaction
Who should attend the session?
Ed pointed out that he is not a technician and this session will be of interest to CFO’s, and CEO’s who are investigating the typical business issues in their card and payment market: expensive legacy technology, slow speed to market on new products and geographies, the increasing burden of compliance and the lack of real innovation.
What would you like them to understand about the service?
Ed uses the analogy of the Rock of Gibraltar – inside the rock is over 50 miles of tarmac road; a fully functional hospital, a live operating theatre, it’s own power supply and water supply, dormitory arrangements for 10,000 people – loads of resource & stuff to use, yet no one knows about it! HP is the same when it applies Card and Payment Services – no one knows we are truly embedded in the business in a BIG way.
If you are having any of the following issues as it pertains to payment services – give HP a call;
- Data Security
- Customer Retention
- Products / Services
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