Enterprise Services Blog
Get the latest thought leadership and information about the role of Enterprise Services in an increasingly interconnected world at HP Communities.

Customer Experience, Omni Channel Style: The Right Place, Right Time, Right Information

HP20140315607.jpgTo improve customer experience, one must first know the customer. A recent HP/Frost and Sullivan survey showed 96% of respondents said “improving their understanding of customers was their top organizational priority.”


So, the big question is: what is IT’s role in growing and maintaining the brand? The short answer: to deliver the seamless customer experience, relevant information, when the customer wants it, in their preferred channel.


Take a look at at Discover and as we take you through a real customer use case, and help you deliver on the promise of an omnichannel customer experience.

DevOps: Bridging the Gap Between Applications Development and Operations

devops graphic2.jpgThe New Style of Business is centered on optimizing customer experiences, and requires a new approach to applications development, operations and life cycle management. In the dynamic landscape of business, you need simple, secure applications that can be accessed anytime, anywhere from the user’s device of choice. That, in turn, requires a transformation of your DevOps environment and practices.


What exactly is DevOps? More importantly, what is it not? Click on “Read Blog Article” below for more on the HP approach to DevOps and what opportunities are available at HP Discover.

Optimizing Digital for the Enterprise at HP Discover

HP20140315429.jpgAs the enterprise strategy discussion turns toward digital transformation, do you find yourself with more questions than answers? How are you embracing IoT? Are you realizing the potential power of Big Data and Analytics?


Three must-see sessions at HP Discover Las Vegas offer inspiration for your digital business and data-driven strategies, along with a chance to meet some of HP’s brightest minds. Read more on details, and register today!

Are you up for the Security Challenge?

Secuirty Challenge Wall smaller2.pngYour company’s security comes down to three big issues: sophisticated threats, complex regulations, and the evolving needs of IT. Do you have the proper strategies, mind-set and tactics to fight oncoming hack attempts and cyber-attacks?


The Security Challenge awaiting you at HP Discover is a don’t-miss experience. Sure, you’re usually aware of your surroundings—any threats lurking out there—but once you enter the Security world at Discover, you’ll emerge with a completely different outlook. Are you ready for the Challenge?

New Ways to Protect Brand, Reputation and Customers: Cloud-Based Continuity Solutions

Ecosystem Infographic.pngThe drive for tighter engagement is not just happening in the social space. Today, organizations operate more like an ecosystem. They actively connect with customers, citizens, and communities as well as partners, suppliers and regulatory agencies.


Now imagine that your organization gets struck by disaster or any of your ecosystem partners face such a situation. This may result in your organization’s business being partially disrupted, or perhaps even being out of business for a period of time. There are measures you can take to prepare for such scenarios and protect your brand, business, and customers. Read on for more.

Showing results for 
Search instead for 
Do you mean 
Follow Us

About the Author(s)
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.