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Displaying articles for: October 2013

IT-enabled business models for the New Style of IT

HP20121026222.pngBy René Aerdts

HP Fellow

 

The New Style of IT jettisons information technology from the back office to the big table. No longer just a support function for solving problems, done right, IT empowers and creates opportunities. In this article, HP Fellow René Aerdts  discusses how to make IT a crucial driver that delivers real value.

 

 

Intuitive innovation starts with a ‘yes’ to risk

Pizza.jpgBy Dennis Curry

Director – Account Strategy, Planning and Innovation, HP Enterprise Services

 

Can a slice of pizza motivate an innovator to sniff out a successful solution? You might be surprised. Consumers have more choices than ever before, and, as organizations innovate to respond competitively, user experience is the game changer. In this article, Dennis Curry explores how enterprises can embrace intuitive innovation.

New Style of IT: Engaging each and every customer

sm-20130130_RS_OFFICE_017P0819.jpgBy Steve McNicholas

HP Fellow and Chief Technologist, Applications Business Services, EMEA

 

This is the second post in our series on how HP Enterprise Services is preparing our clients for the New Style of IT. Here, Steve McNicholas writes about a key enterprise driver—Customer Engagement.

 

A new style of IT is permeating the enterprise landscape, and it’s driven by personalized service. Now that individuals are empowered with the capability to do things differently, they continually interact on a one-to-one basis with organizations, small groups, and individuals. They are increasingly imbued with the expectation that information and services will be personalized and targeted to them. Should an enterprise fail to meet these expectations, they can quickly and easily sever ties and forge new connections with competitors.

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