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Cybersecurity, Contact Center, Big Data, Healthcare – Around Enterprise Services, Aug 17

By Judi Cardinal, Enterprise Services WW Marketing


Here is a summary of the Enterprise Services blog topics for this past week:HPES Summary.jpg

  • How much confidence do you have in your data protection strategy?
  • Applications that don’t make sense in the Cloud
  • Do you know how “exploration” is helping CIO’s understand Cloud Computing?
  • Cybersecurity “Progress & Best Practices”
  • Is the title software engineer used too freely?
  • Does a cloud computing strategy need a spare tire?
  • Good Vibrations?
  • Answers to your Contact Center Implementation Questions
  • Webinar – Managing Human Information in a Big Data World
  • What is your Future?
  • Are Remanufactured Printer Supplies Really a bargain?
  • A Positive View of how the Droids are Taking Our Jobs
  • Enlightened view of IT
  • New tools to harvest value from computing abundance
  • How HP Digital Hospital helps "patient-centric healthcare' become than just a term

Can You Transform Your Contact Center into a CRM Hub?

To meet the needs of customers, enterprises need to transform their contact centers into hubs for customer relationship management (CRM) and provide meaningful, insightful data collection. HP Enterprise Services announced new services designed to help clients enhance customer satisfaction and increase revenue by optimizing the operating efficiency of their contact centers.

Labels: BPO| contact center| CRM
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