Enterprise Services Blog
Get the latest thought leadership and information about the role of Enterprise Services in an increasingly interconnected world at HP Communities.

Visit HP at CS Week, May 6-9 in San Antonio

prepaid utilities.jpgHP is a Gold sponsor of CS Week, the premier customer service event for utilities managers and executives. Visit us in booth #819 to learn about our NEW Prepaid for Utilities service offering and register to win an HP Slate 10 HD tablet

 

Also, be sure to stop in for the panel featuring Tony Erickson, HP VP Energy presenting at CS Week Executive Summit, Tues, May 6, 2:00-3:15pm on “Mobile Strategy for Engaging Customers.”

HP Discover: Journey to Discover, a look at HP across industries

guy in hotel.JPG

Whether you are traveling for business or for pleasure, there are endless aspects that make a trip possible.  Little did you know, HP is working behind the scenes to make Airlines, Communications, Banking, Automotive,  and more possible.  Visit HP Discover in Barcelona December 10-12, 2013.

Big Data, Virtualization, Cloud Computing, Gamification – Around Enterprise Services, Oct 26

By Ken Howard, Enterprise Services Global Marketing

 

Here is a summary of the Enterprise Services blog topics for this past week:

 

  • Sentiment analysis should not be a one-time activity
  • Information Management: Making a case for Big Data in Financial Services
  • Virtualization is Chapter 1 in your IT Infrastructure road to success story
  • Business Transformation Insights: Just say the magic words...
  • Using Big Data to change the game in the Energy industry
  • Information Management & Analytics in the Energy industry
  • Does Cloud Computing have the energy to process big data?
  • Gamification and the Microsoft Dynamics CRM (XRM) Platform
  • Five key actions CIOs must take to transform IT and applications
  • Go beyond listening with your social media data
  • Knowledge management is about people, not IT - Debunking a third myth of knowledge management

Using Big Data to change the game in the Energy industry

Remember Susan -- my colleague with the 1930 Pontiac Coupe? Recently, on a conference call, she lost all connectivity because of a power outage. She passionately expressed her frustration in our subsequent conversations. Her electric utility company would have recorded and processed her complaints -- if they were ready to process such unstructured data. But, did they? Are utility companies in the Energy sector ready to change the game by processing such data today?

Information Management & Analytics in the Energy industry

So, I work out of my home office which faces our backyard with a lot of greenery and shrubs – something refreshing to look at and rejuvenate ourselves during a work day.  However, once in a while, my eyes do glance down at the meter next to the air-conditioning unit that tracks the energy consumption in our household on a regular basis. In the past, the technician from the utility company would pay a monthly visit to get the readings. However, this is not the case anymore. You see – our electric company is now smarter – they have smart meters which send data at a much higher frequency than man ever collected such information. However, is our electric company geared up to handle this onslaught of data? I wonder.

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