Enterprise Services Blog
Get the latest thought leadership and information about the role of Enterprise Services in an increasingly interconnected world at HP Communities.

Invest in Customer Experience? Here’s a Case in Point.

Customer Experience photo smaller.jpgCustomer experience leaders wildly outperform competitors and markets. There’s no doubt that the competitive advantage has decisively shifted from manufacturing, distribution, and information prowess to superior customer experience delivery. But how do you sell compelling customer experience initiatives to C-level executives? Building a business case for the necessary investments is challenging.

Come 'Hangout' and Visualize the New Style of Business

017P1706_original.jpgNew this year at HP Discover, Business and Technology Hangouts provide a unique opportunity for peer-to-peer exchange of ideas. Facilitated by an HP business leader, each of these 18 Hangouts covers a common business challenge, and will be documented by a sketch artist -- providing a visual representation of the thoughts shared during the conversation. Click “Read Blog” to review the schedule and choose a topic that is important to you.

Optimizing Digital for the Enterprise at HP Discover

HP20140315429.jpgAs the enterprise strategy discussion turns toward digital transformation, do you find yourself with more questions than answers? How are you embracing IoT? Are you realizing the potential power of Big Data and Analytics?

 

Three must-see sessions at HP Discover Las Vegas offer inspiration for your digital business and data-driven strategies, along with a chance to meet some of HP’s brightest minds. Read more on details, and register today!

Goodbye Average Customer, Hello Heterogeneity

06_LIBRARY_CONFERENCE_1033_RT.jpgStudying your customer base and focusing on the differences between customers instead of the behaviors of the “average” customer is the foundation of the market-to-one approach. This strategy is critical for the enterprise to stay relevant and drive business performance. Read more, including three tips on how to flip the customer-centric mindset…

Are Apps Key to the Future? Not Without Services Innovation

017P8276-Edit.jpgFor the applications economy to thrive, there has to be a foundation that develops and transforms at the same pace as the apps. Unless systems on the back end are created in line with front end, the applications economy will simply run out of steam.

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