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Contact Center, Cloud, Unified Communications - Around Enterprise Services, August 10th

By Judi Cardinal, Enterprise Services WW Marketing

Here is a summary of the Enterprise Services blog topics for this past week:HPES Summary.jpg

  • Can You Transform Your Contact Center into a CRM Hub?
  • Podcast on delivering essential information in the cloud
  • Increase customer satisfaction through enhanced customer engagement
  • Telecommunications Wholesale Providers - 5 Steps to Prepare for the Future
  • Best Practices for Unified Communications and Collaboration
  • Introducing the First Edition of BPO Edge, focusing on Finance & Accounting Services
  • Integrate the business of IT to combat its consumerization
  • Will Postal Service changes be a catalyst for change to business document workflows? 
Labels: BPO| HPES| ITO
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