Enterprise Services Blog
Get the latest thought leadership and information about the role of Enterprise Services in an increasingly interconnected world at HP Communities.

Mobile Trendsetter: Jim Lyons, The Imaging Channel

Jim Lyons headshot July 2014.jpgIn the previous weeks, we’ve spoken with Al Sacco of CIO.com, Chris Marsh of the Yankee Group and Michelle Maisto of eWeek. Today, we continue the Mobile Trendsetter Interview Series with Jim Lyons, an analyst at The Imaging Channel.  Hear his take on mobility, the Internet of Things and changing workplace dynamics.

HP named a Leader in Gartner Magic Quadrant Report for MPS and MFPs/Printers / wins new customers

LaserJet Flow MFP 525c image.jpgGartner Inc., a leading independent IT and research analysis firm, published its latest Magic Quadrant for Managed Print Services, Worldwide[1], and Magic Quadrant for MFPs and Printers, Worldwide[2].  HP was named a “Leader” in both reports this year, recognized for its “completeness of vision” and “ability to execute.”

 

HP was able to successfully address some of the recent challenges facing companies, including the ability to maintain low costs while balancing the support of existing processes with the need to shift investment to the most strategic initiatives.

Driving enterprises forward with streamlined workflow, increased productivity and lower costs

hero_printer.jpgIn an effort to help its customers continue to drive their business forward, HP today announced the expansion of its printing portfolio, including new categories of devices and content management solutions designed to redefine business and government printing for enterprise customers, enabling them to reduce costs, increase efficiency and digitize the office. Today’s new offerings represent the largest upgrade to HP’s commercial printers in almost a decade, signifying the integration of intellectual property (IP) and innovation from across the organization.

Cybercrime Costs and Attack Frequency Rise for the third straight year

security arial view.jpegHP recently unveiled new research indicating that the cost and frequency of cybercrime have both continued to rise for the third straight year.  According to the third annual study of U.S. companies by the Ponemon Institute and sponsored by HP, the occurrence of cyber attacks has more than doubled over a three-year period, while the financial impact has increased by nearly 40 percent.

Join the Customer Experience Conversation

Exstream doc.jpgCustomer experience is becoming more and more important and is the term that encompasses how customers interact, do business with, discuss and think about a company. According to a survey conducted by Right Now, 89 percent of customers began doing business with a competitor following a poor customer experience. Every touch point in the customer life cycle –  opening a new bank account, adding an insurance policy or calling customer service with questions –is an opportunity for a company to impact the customer experience.

Search
Showing results for 
Search instead for 
Do you mean 
Follow Us
Featured


About the Author(s)
Labels
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.