As a former road-warrior, Hilton hotels were among my preferred places to stay for a variety of reasons. I don’t travel so much anymore. But, for those of you that do you may be interested in knowing that Hilton was an early adopter of mobile print capabilities and offers this as a free service to guests.
It’s all part of our continuing effort to bring innovative solutions to our guests to support the ultimate guest experience,” says Jeff Fox, director, brand and guest technology, Hilton Worldwide. “We’re working to deliver the best possible mobile print service by making all our business centers HP ePrint Public Print Locations.” Hilton Worldwide first offered mobile printing to guests at its Hilton Garden Inn and Embassy Suites locations; now it is broadening that offering to its other brands.
A recent analytics report produced by Christine Cignoli of InformationWeek concludes that Managed Print Services (MPS) can help government agencies meet federal mandates and initiatives to cut waste and improve energy management.
Moving to managed print services is more than just a technology or device change; it’s a cultural shift in many ways, too. Success hinges on managing both the technology and the cultural adjustments. Some of my takeaways from the report as well as anecdotes I’ve heard from our customers to help with a successful cultural transition include:
Just last week I blogged on the rise of the virtual office and the importance of apps to enable the workforce to have the same productivity tools while on the go that they’d have access to from the desktop. I hadn’t planned to write on mobility again so soon, but, having just read Matt Hamblen’s article at Computerworld, “Chief mobile officer: A job title now timely?” it seems equally timely to continue the discussion.
In his article Matt quotes a Forrester analyst, Ted Schadler, who said "Mobile is one of those things that bites you from behind if you aren't paying attention." He went on to reference the Forrester report:
Just like the ancient city of Jericho, the walls of the traditional office are crumbling down. Welcome to the world of the virtual office where the physical and the traditional 9-5 boundaries of the workday have disappeared for many workers.
Cloud computing and the proliferation of wireless devices and mobile apps is helping to accelerate the rapidly changing nature of the office. However, to maximize productivity, the mobile workforce requires the tools to perform ALL the tasks while on-the-go that they can do within a traditional office space, including the ability to print from their mobile device.
With the fast-paced world of business increasingly focused on digital information, many organizations are enacting security measures to ensure the integrity of digital files. But in their haste to go digital, they often overlook how securing hard-copy documents is just as crucial to everyday business operations.