Enterprise Services Blog
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Innovation in Shopping: A New Approach to the Retail Model

Check out.jpgA new strategy for today’s shopping environment requires holistic thinking about every part of the retail model. Retailers will have to adjust business operations, link disconnected databases, and select technical solutions carefully. Ultimately, transitioning to omni-channel will mean adopting a transaction platform that unifies point of sale (POS), e-commerce, and mobile commerce (m-commerce) along with inventory management, fulfillment, merchandising, and pricing.


Take a look at these 5 implications of an agile innovation process in retail strategy.

Disruptive Customer Experience Insights Propel Innovation

Guy with Cube Adjustedcompressed.jpgSavvy enterprises use data and analytics to drive revolutionary brands, opening up a new world of innovation and customer experience. The key to success is to go way beyond the traditional and status quo. To remain relevant, enterprises must leverage data and analytics to enable market disruptions that reflect and define the ever-evolving customer experience.

Invest in Customer Experience? Here’s a Case in Point.

Customer Experience photo smaller.jpgCustomer experience leaders wildly outperform competitors and markets. There’s no doubt that the competitive advantage has decisively shifted from manufacturing, distribution, and information prowess to superior customer experience delivery. But how do you sell compelling customer experience initiatives to C-level executives? Building a business case for the necessary investments is challenging.

No Longer at Your Service: The Surprising New Role of IT Leadership

20130201_FABRICATION_PLANT_EMPLOYEES_WITH_PRODUCTS-278.jpgIn the past, the path to IT leadership was fairly conventional: computer science degree, coding and development experience, and process and technology management. No longer. As the role of IT increasingly shifts from back-office optimizer to enterprise strategy driver, the position of the technology executive has changed. No longer is IT an internal service provider. It’s moved beyond ensuring data is stored and locked down, equipment and applications are maintained, and processes are serving the enterprise.


Put down the code and think about the customer. The role of IT has evolved to foster enterprise performance—and relevance.

HP Discover Day 2: Transformation in Action and one of the Largest Company Splits Yet

Avatar.PNGFor HP’s showcase event of the year, today was an exciting day at HP Discover 2015, happening now in Las Vegas. With everything from our client stories, demos, and sessions to predicting the future in technology, and finally to HP CEO Meg Whitman’s discussion on powering the New Style of Business, it’s been a busy day!

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