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Cybercrime Costs and Attack Frequency Rise for the third straight year

security arial view.jpegHP recently unveiled new research indicating that the cost and frequency of cybercrime have both continued to rise for the third straight year.  According to the third annual study of U.S. companies by the Ponemon Institute and sponsored by HP, the occurrence of cyber attacks has more than doubled over a three-year period, while the financial impact has increased by nearly 40 percent.

Join the Customer Experience Conversation

Exstream doc.jpgCustomer experience is becoming more and more important and is the term that encompasses how customers interact, do business with, discuss and think about a company. According to a survey conducted by Right Now, 89 percent of customers began doing business with a competitor following a poor customer experience. Every touch point in the customer life cycle –  opening a new bank account, adding an insurance policy or calling customer service with questions –is an opportunity for a company to impact the customer experience.

Printer Security – It’s Not Optional

HP_11_04_19_Cubicle_1_Government_0141_300dpi_100pct.jpegEvery day employees print, fax, copy, scan and email critical and sensitive information. Most employees simply hit print without thinking twice, but without the proper precautions, the documents sent to the printer are at risk, compromising security and compliance in a variety of ways.

 

Every year, companies lose millions of dollars due to print security lapses, as they leave themselves open to private and corporate lawsuits, government fines and stolen competitive information. These transgressions could cripple even the most established company.

Are Remanufactured Printer Supplies REALLY a Bargain?

Toner - one works, one doesn't.pngGartner recently refreshed their report, “Saving Money on Remanufactured Printer Supplies Is Harder Than It Sounds” As part of the report’s key findings, Gartner recommends that IT managers and purchasing specialists evaluate their strategy when considering remanufactured printing supplies. 

 

Key Findings

  • Very few buyers of remanufactured supplies test their supplies' yields, cartridge failures, or image quality rigorously enough to really know whether they're getting a good deal.
  • Done wrong, remanufacturing can undermine cartridge recycling programs or leave behind e-waste.
  • Most remanufactured supplies lack the kinds of certifications that would satisfy all concerns about yield, failure rates, image quality and environmental practices.

Will postal service changes be a catalyst for change to business document workflows?

Document WorkflowIt will be interesting to see what the implications of the changing postal service standards have on not just the print industry as a whole, but on print workflow processes in the office.  I believe that changes to postal delivery services could be a catalyst for migrating certain business printing workflow processes to a digital workflow  -- and maybe that’s the silver lining of forced changes to postal delivery standards. 

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