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Disruptive Customer Experience Insights Propel Innovation

Guy with Cube Adjustedcompressed.jpgSavvy enterprises use data and analytics to drive revolutionary brands, opening up a new world of innovation and customer experience. The key to success is to go way beyond the traditional and status quo. To remain relevant, enterprises must leverage data and analytics to enable market disruptions that reflect and define the ever-evolving customer experience.

Excel in a World of Digital Disruption Through Continuous Transformation

HP20140217414 adjusted.jpgIn a report on enterprise digital transformation published just last year by Altimeter Group, 88 percent of those surveyed said that their organization was undergoing a transformation, yet just 25 percent of organizations had mapped out a digital customer journey. With an outdated definition of what it means to transform, the disconnect is all too apparent.

 

In the Keynote session at HP Discover next week, HP Enterprise Services leaders will address how to not only survive, but thrive in a time of relentless and disruptive change for the enterprise.

Don’t reinforce the firewall, detonate it

MC_DATACENTER_0422R2.jpgBy Lisa Turner

HP Innovation Insight

 

Security has always been top-of-mind for enterprises, but collaboration outside of companies has called into question the effectiveness of the firewall, which is now seen as something that stifles innovation.

Health IT, social intelligence, cloud computing – Around Enterprise Services, Aug 3

By Alison Watterson, Enterprise Services WW Marketing

 

Unified CommunicationsHere is a summary of the Enterprise Services blog topics for this past week:

  • Security should have a Front-row Seat at the Outsourcing Table
  • 3 compelling business reasons for moving to the cloud
  • Reduce your current storage costs by up to 40%!
  • Cloud in 2020 by Charlie Bess
  • Cloud storage exits beta supporting 99.95% availability by Charlie Bess
  • Tracking the ROI on cloud computing is not a one-time activity
  • The Digital Hospital -- Orchestrating patient-centric healthcare
  • Six factors impacting healthcare transformation
  • Join HP at CRM Evolution 2012 – see solutions for Analytics, Social CRM and Cloud Leverage the contact center to drive new revenue opportunity
  • Transformation opportunities by Charlie Bess
  • Uncover new customer insights by exploring Social Data
  • Drive social intelligence to engage with customers in a ways that were previously impossible by
  • Application silos are easy to build – Nadhan’s top 5 reasons
  • Hewlett-Packard named to 2012 Microsoft Dynamics President’s Club
  • It is a big world for big data after all Mobility - The Third Platform - contrasting the top 3 characteristics
  • Moving apps to cloud: What to do with piles of legacy code
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