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Building Innovation for Telcos: HP and ABR Telecom

ABR TelecomTV interview smaller.jpgMobile World Congress used to be a show about phones and devices. Now ‘mobility’ implicates the participation of a number of industries and new technologies to facilitate mobile demands and trends.

 

While at Mobile World Congress, TelecomTV’s Martyn Warwick had a chance to sit down with Jose Ribeiro, Executive President of ABR Telecom Brazil and Vicente Pava, HP VP Communications Sector, Americas Sales, to discuss the 15 year partnership between the two companies and the innovation they are driving together.

Defining the Improvement of Customer Experience: Top Articles from BVEx

HP20140217726.jpgIt’s been identified as the business trend, challenge, and opportunity of the year, and rightly so. Given the technology consumers now have access to, expectations have risen across all industries. Experience is king.

 

So, in what ways do enterprises need to improve customer experience? How does this apply to their organization’s structure, processes, and culture? Take a look at these articles to see how some industries are making internal and external changes to meet market demand.

Internet of Things: A revolution or evolution?

Jeff Edlund TelecomTV smaller.jpgAs evidenced in last week’s exciting activities and announcements at Mobile World Congress 2015, HP is playing a role in the revolution of mobilizing every device in our daily lives. However, from a different perspective, Jeff Edlund, Chief Technology Officer of HP CMS thinks it is more of an evolution of where we’ve been, rather than a revolution in an always connected experience.

 

Jeff Edlund spoke to Telecom TV while in Barcelona to discuss the ever changing landscape of being connected and the transition from hype to reality of the Internet of Things. Check out the article to watch the video.

HP at Microsoft Convergence 2015: Partnering to Drive Success

Microsoft Convergence 2015.jpgAlthough HP holds two showcase events each year (HP Discover), there’s value in partnerships and in finding new ways to meet customer needs.

 

HP is proud to be a platinum sponsor of Microsoft Convergence 2015. Take a look at what we have up our sleeves: demos, speakers, HP Enterprise Services for Office 365 and more.

Digital Infusion in Air Travel

Air Travel edited smaller.jpgWhy would an enterprise want or need to embrace digital? Answers to this question include cost efficiencies, competitive advantage, differentiation, and in the end it all comes down to customer experience.

 

And what better industry to improve customer experience than the travel industry? HP Chief Technologist and Strategist Shiva Venkatraman takes a look at 10 opportunities for innovation in digital business for air travel enterprises.

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