Evolve your IT services management
Learn how HP helped a large enterprise client better administer their multi-supplier environment through the IT Service Integrator, which manages the ITIL framework, service-level performance, and multiple internal and external relationships.
Go from managing technology to managing services through ITSM and service integration
Most enterprises source IT services from a number of internal and external suppliers to enable delivery of a rich services portfolio. Multisourcing brings complexity, which multiplies with each supplier relationship. IT must measure service-level performance while identifying and resolving root-cause problems, as you manage the relationship with suppliers.
