Enterprise Services Blog
Get the latest thought leadership and information about the role of Enterprise Services in an increasingly interconnected world at HP Communities.

Enabling the omni-consumer — an interview with HP’s Saif Rivers

Saif_Rivers_badge_176x304_tcm245_1551313_tcm245_1422290_32_tcm245-1551313.jpgIn the world of retail, power has shifted to the consumer. The consumer controls the shopping experience, deciding when, where, and how to shop. And despite all the talk of the omni-channel, it’s really the consumer that’s “omni,” taking advantage of whatever shopping method is most convenient at any moment, even switching from channel to channel.

 

For a better understanding of how consumers are driving demand for a winning experience—no matter where they shop—we sat down with Saif Rivers, Retail Client Principal, HP Enterprise Services, for a quick Q&A. 

Building hospitality brand loyalty through IM&A

HPB20242_Hospitality_Cover-309x400_noblack.pngLike many other industries, the hospitality industry is dealing with increases in the volume, velocity, variety, and value of gathered data. There’s simply too much information in too many places for companies to make educated  decisions as quickly as possible. Hospitality businesses participate in a variety of social media portals, capture customer data from numerous sources, and offer their products through a variety of distribution channels. The challenge, however, is in developing a multichannel integration platform that can transform this data into insights that help hospitality vendors run their businesses more effectively.

 

For a better understanding of the Big Data challenges in the Hospitality industry, we sat down with Bruce Moore, Application Services Executive, U.S. Consumer and Transportation Industry of HP Enterprise Services. Here’s what he had to say.

Jumpstart your information strategy via HP Discover Workshop

By Brad Fellows, BI Strategy Services Competency Lead and IO TEW Facilitator, HP Information Management and Analytics 

 

discover13_banner_300x250.png

I recall reading the new-year trend predictions in trade publications and blogs and thinking that so much of the conversation about information management and analytics centers on technologies such as Hadoop, in-memory computing, mobility, and cloud. While these technologies are exciting and are enabling much of the transformation in today’s information environment, it’s always important to back up and think about first identifying and prioritizing those value-generating opportunities to leverage information by starting with a strategy and roadmap.

Making informed decisions faster to realize the value of Information Optimization

By Ken Howard, HP Enterprise Services Marketing

 

IO_TEW_panels.jpg

At the HP Discover conference this week in Frankfurt, Germany, HP Enterprise Services today announced some exciting new solutions for Communications Service Providers (CSPs)—or telcos. We think they’ll help our clients manage, understand and act on massive amounts of information (Big Data) to better deliver services to subscribers and improve customer satisfaction levels. 

 

The new HP Telco Big Data and Analytics services support CSPs’ ability to transform the data collected from a variety of sources into actionable intelligence. This new group of solutions has been developed specifically for CSPs interested in getting more insight into their subscribers’ experience and preferences. In the process, CSPs can monetize their information assets to deliver more value to their customers, set themselves apart from the competition, and improve their financial results. 

 

This movement toward Big Data and analytics within the CSP industry has been described as a journey. In a series of interviews with some of the consultants who are helping HP’s clients take on that move, there is a sense of speed about that journey.

Similarities between Mom and the Enterprise CEO -- Nadhan’s Top 5

Recently, I blogged about The Right Way of Transforming to the Cloud. As Mother's Day approaches, I take pause to think about what my Mother has accomplished in her role as the CEO of her enterprise that I am labeling here as “Our Family.” I see that she has integrated everyone of the foundational components to realize the benefits of moving to her vision of the future state or in other words transformed her enterprise to cloud computing.

 

Let us see how:

Search
Showing results for 
Search instead for 
Do you mean 
Follow Us
Featured


About the Author(s)
Labels
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.