The HP Discover Event blog is the official blog for the HP Discover showcase technology event where you can learn about game-changing innovations in enterprise software, hardware, services, and networking. Visit the blog for regular behind the scenes updates and insights.

Saying goodbye to the ITRC... And hello HP Support Center!

Ever since it was released in the mid 1990's, the IT Resource Center (ITRC) has been an extremely popular portion of HP's website.  Enterprise and IT professionals looking to resolve issues, download drivers or firmware, interact with their peers in the forums, submit support cases, or chat with a support agent have returned again and again to the ITRC for all of those types of needs plus many others.


Here at HP Discover 2011, the HP Technology Services Web Services team has been proudly informing customers who are stopping by our pavilion in the HP Discover Zone (booth IS-2 in the Industries and Services Pavilion.. *plug plug*) about the all-new HP Support Center, which will replace the ITRC support portal later this June.

What to expect with the next evolution of IT support services

Remote support options are becoming the norm. Here are some changes HP is making to its online support portal to help you solve problems faster.

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