07-29-2002 09:23 PM
BIOS: Phoenix Technologies LTD 2.02 07/19/00. Can anyone tell me which one it is.
2. I am runing XP Pro on this machine and when i try to increase the RAM to 512MB (Crucial matching 256MB sticks) i get this error:
Prior to installing new RAM i had 2-128MB PNY 128MB 168-pin Dimm Unbuff PC100 CL-3.
I can install 1-256MB and 1 128MB in either of the two DIMM slots and will work fine. I have tested both 256 sticks alone in both slots and in combination with a 128MB stick, all work fine.
Blue Stop Error Sreen Message:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop Error Screen, restart your computer. If this screen appears again, follow these steps.
The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit ??www.hardware-update.com[?] for a updated BIOS. If you are unable to obtain an updated BIOS supplied by your vendor that is ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed-it will silently disable ACPI and allow you to continue your installation.
*** Stop:0x000000A5 (0x00000002, 0x81FAF520, 0xE14062C8, 0x81FAF818)
HP does not have a BIOS update available for this PC
I have also contacted HP for assistance but they were unable to help. They advised i take the PC to one of there authorized service centers to have them try and figure it out.
07-29-2002 10:57 PM
Is it happens(blue screen) with only one RAM module.
Have a nice day
07-30-2002 10:49 AM
Thanks for the help
04-02-2003 11:36 PM
put the model number of your pavillion in the filed and the next window will show you whagt model it is, then go to hp.com and put in the product number in there as well and it will show you all the availalbe updates for that unit as well as the "only" bios that will fit for it.
your issue is solved, cheers newbie! :D