ITILigent Service Management
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Showing articles with label BTO. Show all articles
J. Bronkhorst| December 1, 2009 - last edited June 18, 2010
This is the title of my presentation at the upcoming HP Software Universe 2009 in Hamburg from December 16 - 18 with the following abstract: "Having insight in and control over your ITIL v3 based service management organization is a pre-requisite for cost optimization, regulatory compliance and performance improvement. This session will show you how to map HP BTO products & solutions to your ITIL v3 based service management processes, provide a high level best practices based implementation approach and some successful samples." For this weblog I thought it would be good to give you a sneak preview on some of the slides that I will be presenting:
Tags: BTO| Business Technology Optimization| Cost Optimization| HP Software Universe| ITIL| View All (7)