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Why you need a Configuration Management System

J. Bronkhorst| February 28, 2011
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My last blog post on the ITIL V3 Configuration Management System (CMS) is from 12-Dec-2007, while lots of people keep asking me questions about the components of a CMS and how that is different from and/or builds upon the concept of a CMDB.

 

And when I return the question "why do you need a Configuration Management System?", the answers vary from "because it is an ITIL best practice" :smileysad: all the way to "because I want to bring together data about all Configuration Items and their relationships" :smileyindifferent: Are these the right arguments? I don't think so. And here is why...

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Labels: CMS| Configuration Management System| ITIL
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The ITILV3 Configuration Management System (CMS)

J. Bronkhorst| December 12, 2007 - last edited July 2, 2010
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What is the difference between a Configuration Management System (CMS) and a Configuration Management Database (CMDB)? This is a question that came up several times in meetings that I had with several different HP customers in multiple industries over the last couple of months. Let me address this post to answering this question.
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Labels: CMDB| CMS| Configuration Management System| ITIL| ITIL Glossary
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About the Author
  • Besides being a member of the ITIL v3 authoring team, my main responsibility is to leverage the HP solutions and technologies of today as well as the cutting-edge innovations of tomorrow to meet the business needs in the Financial Services Industry
  • In this role Joshua Brusse is consulting to our enterprise customers in regards to Strategy, Governance, Service Management, Organizational Design and Transformation (which includes Organisational Change) as well as providing training on Service Management, Organisational Change and other methodologies in the APJ Region Joshua has over 20 years experience in all aspects of Service Management. He was the Co-Founder and first secretary of the itSMF International and Co-Founded a training company in Organization Improvement, lecturing and speaking in seminars and forums in many countries in Europe, the USA and Asia. He is currently chairman of the HP MOC Community of Practice He has held various management positions, managed Service Management certification programs and several other (large) projects focused, among other things, on Organizational Change Management Constantly armed with the urge to interacting with people, Joshua has worked over 30 years in several voluntary organizations mostly focused on children and adolescence. In year 2002, Joshua was conferred with the award “Ridder in de Orde van Oranje Nassau” by Her Highness Queen Beatrix of the Netherlands for his contributions and efforts to the Dutch society. Joshua has a MBA Information Technology; several certificates in regards to HRM, Organisational Change and Psychology and he is an certified ITIL (v2 and v3) Manager.
  • I work with HP customers to help them create business value with strategic service management. I am a senior ITIL examiner and I have written many ITIL books and pocket guides. Find out more at www.hp.com/go/stuartrance or Follow me on Twitter @StuartRance
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