Blog Options
ITILigent Service Management
Find out how HP and ITIL can help to implement your Everything-as-a-Service strategy from our experts at HP Communities.

Leveraging ITIL to improve Business Continuity and Availability

J. Bronkhorst| July 1, 2009 - last edited June 23, 2010
Post a Comment
Since time was very hard to find for me over the last couple of weeks, here's an extract from an article that I created together with John Bennett and still very much applicable today.
Read Blog Article
Labels: availability management| business continuity| continuity management| incident management| ITIL| performance
Labels:

Managing Virtualization with ITIL

J. Bronkhorst| March 31, 2009 - last edited June 23, 2010
Post a Comment
According to Wikipedia: Virtualization is a broad term that refers to the abstraction of computer resources. Virtualization nowadays has become an integral part of IT organizations to reduce cost and improve flexibility. Industry analysts position virtualization as a megatrend and the best tool to optimize efficiency.
Read Blog Article
Labels: availability management| Capacity Management| continuity management| incident management| IT Financial Management| Security Management| Service Level Management
Labels:
Search
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Follow Us
HP Discover 2013

About the Author
  • Besides being a member of the ITIL v3 authoring team, my main responsibility is to leverage the HP solutions and technologies of today as well as the cutting-edge innovations of tomorrow to meet the business needs in the Financial Services Industry
  • In this role Joshua Brusse is consulting to our enterprise customers in regards to Strategy, Governance, Service Management, Organizational Design and Transformation (which includes Organisational Change) as well as providing training on Service Management, Organisational Change and other methodologies in the APJ Region Joshua has over 20 years experience in all aspects of Service Management. He was the Co-Founder and first secretary of the itSMF International and Co-Founded a training company in Organization Improvement, lecturing and speaking in seminars and forums in many countries in Europe, the USA and Asia. He is currently chairman of the HP MOC Community of Practice He has held various management positions, managed Service Management certification programs and several other (large) projects focused, among other things, on Organizational Change Management Constantly armed with the urge to interacting with people, Joshua has worked over 30 years in several voluntary organizations mostly focused on children and adolescence. In year 2002, Joshua was conferred with the award “Ridder in de Orde van Oranje Nassau” by Her Highness Queen Beatrix of the Netherlands for his contributions and efforts to the Dutch society. Joshua has a MBA Information Technology; several certificates in regards to HRM, Organisational Change and Psychology and he is an certified ITIL (v2 and v3) Manager.
  • I work with HP customers to help them create business value with strategic service management. I am a senior ITIL examiner and I have written many ITIL books and pocket guides. Find out more at www.hp.com/go/stuartrance or Follow me on Twitter @StuartRance
Labels
Blogroll