ITILigent Service Management
Find out how HP and ITIL can help to implement your Everything-as-a-Service strategy from our experts at HP Communities.
Showing articles with label Multisourcing. Show all articles
J. Bronkhorst| December 29, 2008 - last edited June 24, 2010
Under tough economic conditions many companies and organizations are (re-)evaluating their sourcing strategy in order to reduce cost and optimize overall business performance. Although outsourcing is considered to be an established business practice, more than 70 percent of the outsourcing deals fail to live up to their potential because of their ad hoc, compulsive way to solve current business problems. As a result IT organizations face issues in managing the increasing amount of external service providers and changing business needs which ultimately leads to suboptimized operations (read: redundancy, higher cost and service disruption).