ITILigent Service Management
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Showing articles with label Service Portfolio Management. Show all articles
J. Bronkhorst| July 23, 2009 - last edited June 23, 2010
Altough this sounds very logical, today many organizations do not have the financial transparency to enable solid strategic business decisions. Typically the financial data is scattered across multiple systems and organizations.
J. Bronkhorst| March 4, 2008 - last edited July 1, 2010
One of the "new" ITIL V3 processes is Service Portfolio Management (SPM). As I was recently delivering a SPM workshop for a large HP customer, it appeared to me that there is not only a lot of interest in this process but also some significant misunderstanding...