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Do you know how to be disruptive?

disruption1.jpgWe have all started our early learning years in school hearing how to succeed and how to not  disrupt in class. Often times we were encouraged to follow directions and go along. With experience and the movement into the professional arena, the tables have wildly shifted. Today, professional innovative thinkers and doers are encouraged to disrupt.   In the CIO community in particular, this shift has inspired new customer expectations. 


Being less  of a one dimensional tech focused CIO is a characteristic that can help to accelerate your business.  It is now expected that you are to the contrary, a multi-dimensional active “disrupter” and not a “go-alonger” .  Bob Evans, Forbes writer describes the need for CIO’s to focus on his top 10 Strategic CIO issues for 2013.  I encourage you to read them. They span from and are not limited to : Kicking the 80/20 budget habit, Driving a Social Enabled Enterprise, & Upgrading “Cloud Strategy” to “Business Transformation Enabled by the Cloud.”


These top 10 areas yield new expectations for CIO’s that can cause insecurities and a sense of feeling overwhelmed if you are not sure where to start in a transformation.  In order to reach your enterprise heights, you have to provide customers with what they need and want.  I was reading an article by Rob Preston, VP & Editor and Chief, InformationWeek where he is explaining the positive results of providing users with the technology they are most comfortable using.  Some running large enterprises may feel that customers should adjust and receive the solutions they offer how they offer them and are not as concerned with providing multiple options of choice.  Rob Preston’s helps to raise our awareness on the benefits CIO’s can reap if they provide devices/technology people want to use.  According to Rob, “The theory, at least, is that employees who use the devices and apps they're most comfortable with are more productive employees. CIOs need to embrace personal technology, not treat it as a pestilence.” 


Across industries, I believe it is fair to say, people use, engage, & buy from you when it is easy to do so.  For example, If you can check your email or enterprise information from your phone while making a kids basketball game, this is going to up morale and productivity while lowering the risk of not being timely informed on a business need.   This access creates demand for phone product specialists to sell more, it creates employee behavior that is more productive and reduces risk because the employee (consumer) is connected and knows what is going on. These technology options allows customer to be in the know from anywhere.  If you want to order something quickly as you become aware a desired product is going to be out of stock, you are quicker to spend faster if you can access and order from anywhere (not just in front of your desktop or on the phone).  If you are a mission critical DC leader who is traveling globally but want to check in and monitor a DC on the opposite side of the earth before boarding a plane, you are decreasing your enterprises risk by accessing data and being aware of a threat you otherwise may not have known about until later  because you are on a plane for the next 10 hours.   


I believe Rob Preston’s theory can be applied to employees, customers, & service providers.  If service providers can provide customers with access to technology that will optimize their infrastructure and business, everyone wins.  The service providers need to be able to access in order to manage efficiently. The customer needs to be able to access to experience the freedoms of business anywhere anytime.  The employees need to be able to manage and monitor from anywhere anytime.  This is what our work space has evolved to for many.  Its all via technology from anywhere.


Being able to provide these kinds of solution options start with a clear understanding of what your customers want? When you know that, you can then be positioned to get started with confidence.  Do you know what to do first? Do you have the IT spend to invest in what your customers want?  Do you have the talent?  If you are someone who answers no to any of these especially the question of do you have the talent, HP can help you.  HP IT Infrastructure Outsourcing offers multiple sourcing options to better match your needs: fully outsourced services with optional components, prepackaged service configurations targeting specific IT problems and utility options providing "infrastructure as a service".


HP provides flexible, adaptive technology and multiple sourcing options to help you respond to changing business demands.  We enable compliance, security and business continuity to reduce risk. And when you need to move quickly on new initiatives, we back you up with our team of experts and our technology partnerships.


Don’t be afraid to disrupt your business. Do it with confidence and bring innovation.  You don’t have to do all by yourself.  HP can partner with you to give you access  to the data centers, floor space, IT knowledge, and industry experience you need for a complete solution that solves your unique challenges.


To stay connected on what’s happening even faster, I invite you to follow me at @OrtegaPittman


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