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Shift IT right …that’s right, not left!

shift right.jpgBy: Linda Laer, Product Marketing Manager, Hewlett Packard Company


Today’s users are dissatisfied with yesterday’s “shift left” support strategy which focuses solely on IT’s needs. “Shift IT Right” can help balance costs, improve IT’s reputation, and enhance the user experience—improving cost structures without compromise.

HP Service Desk ranked as “Leaders” in Gartner Magic Quadrant for Help Desk Outsourcing, Europe!

linda laer.pngBy Linda Laer

Just out! A new report with qualitative analysis from industry analyst firm Gartner, Inc. which placed HP in the Leaders Quadrant for its Magic Quadrant for Help Desk Outsourcing, Europe.

Outsourcing desktop management for innovations and efficiency

By Kirk Norton

Innovations.jpgAn industry rebuilt on alternative and highly scalable management services creates challenges for in-house desktop management.  While leading outsourcing vendors strive to master the industrialization of IT, enterprises will increasingly find opportunities to outsource the services that were once home grown. 

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About the Author(s)
  • Mobility and Workplace Solutions Workplace Management Services Workplace Support Services
  • Enterprise Architect in US Public Sector
  • Enterprise Cloud Services - Private Cloud (ECS-PC) Marketing Manager
  • 28 years of IT experience from managing data centers across the US to now supporting marketing activities supporting Storage Management Services and Backup and Restore Services for HP Enterprise Services.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.