Everyone probably has their own view of what IT Transformation entails but one thing is certain, there are many parts to it that have to be considered to be successful. HP offers a workshop to help customers understand the full scope of Transformation and I've borrowed some of that for this posting. Although this is based on HP's Data Center Transformation Workshop I think the concepts apply to any big initiative. I hope you find this helpful.
As a CIO, or IT leader, navigating through changing business and macroeconomic environments, you are also contending with data center constraints: aging facilities, inadequate infrastructure, disaster recovery capabilities, energy efficiency issues, legacy technologies, and the need to reduce costs. Those issues can seem daunting.
In order to work throw these challenges and successfully complete any large scale initiative there are certain aspects that you need to consider. Following are some important topics as well as some questions to help you understand how well you are positioned in each area.
Setting the Scene
What is your vision and what benefits are you seeking?
Which results do you want to achieve, and when?
What does success look like to you?
How can this initiative make a difference?
IT governance is the formal process of defining the strategy of your program and overseeing its execution to achieve the goals of the enterprise.
What governance processes do you have in place?
Who are the key stakeholders?
Who controls the decisions about your data center facilities, Infrastructure, applications?
Do you have a current and complete inventory of all the assets in your data centers and their relationships and dependencies?
Do you have a clear vision for how you want things to be in the future?
Do you have a clear plan for how to achieve your vision and the related benefits?
Large programs can be very complex, in large part because of complex dependencies. In these types of complex initiatives there can often be surprises along the way.
What are some of the key program management success factors?
How do you ensure adherence to schedules and achievement of milestones across many projects?
What are best practices for risk mitigation and handling escalations?
A successful program relies on generating momentum by focusing on business priorities and delivering tangible short, medium and long-term results. ‘Quick Wins’ are instrumental in creating momentum.
What outcomes can you achieve in the next six months or years?
Addressing aging facilities, rationalizing data center locations, ensuring sufficient space for expansion, and reducing energy consumption are key business priorities today.
What issues are you facing?
What is your data center facility strategy?
What practical steps can you take to ensure your data center facilities meet your needs?
Technology is the vital component within the data center to deliver IT services.
What are your challenges?
· Do you have aging legacy technologies?
· Have you inherited/running “one of everything”?
· Is there low utilization of your assets?
· Do you need to reduce cost?
· How can you take a structured approach to updating, streamlining and virtualizing your infrastructure?
Application and Information Transformation
It might be necessary to migrate your applications and information as you transform the environment. However, many enterprises consider an even more aggressive strategy for transforming their application and information portfolios.
· Are there applications or databases you can retire?
· Can you consolidate your applications?
· Maybe some need to be upgraded?
· Why would you consider those options now?
How can you improve your management processes and systems to improve service levels and minimize operational overheads and cost?
How can your data center be optimally managed?
Changing data center management as part of the overall transformation often implies cultural and/or organizational change.
· Is your staff optimally organized?
· Are their roles and responsibilities clear?
· Do their skills need to be updated?
· Is your staff truly supportive of all aspects of your data center transformation?
· If not, how can you change that?
If you disagree and have views on other ways this could work. Let me know.