Journey through Enterprise IT Services
In Journey through Enterprise IT Services, Nadhan, HP Distinguished Technologist, explores the IT Services industry, and discusses technology trends in simplified terms.

Globalizing Business Intelligence with Microsoft Dynamics

In a recent post, I shared a "Bill of Rights" of sorts to drive businesses through analytics. One of these "Rights" is using the right tools and technology. A defining characteristic of the right tool is its seamless, globalized presence and availability across the enterprise especially, when it comes to business intelligence. When you read Drew Robb's post in enterpriseAppstoday, you will see that Microsoft has taken business intelligence to a global level, from multiple perspectives in the latest set of upgrades, to the Dynamics ERP suite.

 

 

Here are the various dimensions of globalization manifested in this set of upgrades, among which geography is just one:2664_image2_globalization.jpg

 

1. Compliance. Global enterprises thrive on the consistent application of differentiating best practices across the enterprise while being sensitive to regional regulations. In that regard, enterprise applications must effectively address consistency in their processes while being sensitive to regional nuance. In this latest upgrade, Microsoft Dynamics AX2012 R2 has added capabilities to comply with regulations in 11 new markets, for a total of 36 global markets.

 

2. Language. Presenting the intelligence obtained through analytics in a language an end-user can relate to is a key driver for systemic adoption and use of Enterprise Applications software. Language barriers can result in business value not being realized through predictive analysis of Systems of Engagement. Microsoft Dynamics can run in multiple languages and countries from a single instance.

 

3. Big and Small Enterprises. Enterprises come in various sizes. For SMBs, Microsoft Dynamics GP 2013 introduces a new Web client, more than 125 feature enhancements, streamlined management and better interoperability with other Microsoft technologies, including Microsoft Office and Office 365.

 

4. Big Data. Big Data is inherently global. Enterprises can maximize their Return on Information by enabling the right stakeholders to make informed business decisions through the informationalization of the brontobytes of data accumulated over the years. In this latest update, Microsoft has incorporated the BI capabilities that exist within SQL Server 2012, including Powerview, to enhance insight, provide advanced visualization and ad-hoc analysis. Deeper connections with Yammer, Skype and Office 2013 enable enterprises to be as social as their customers, paving the way for solidifying the CIO/CMO relationship – all evidence points to the CMO being the new master of business data.

 

5. Ecosystem. Enterprise applications are most effective when there is an ecosystem of partners and service providers who augment the baseline functionality with context. Microsoft has a long-standing ecosystem of partners and Dynamics ERP is no exception. Microsoft partners include:

  • ZAP, whose analytics solution enhances decision-making and performance management with business intelligence capabilities such as dashboards, key performance indicators (KPIs), scorecards, reports, analysis and alerts.
  • HP whose global Dynamics CRM Practice (combined with thousands of certified Microsoft stack professionals) provides a full range of implementation, integration, customization, upgrade, and process reengineering services.

Which dimensions of globalization apply to your enterprise? What is your approach to enabling these dimensions? I would be interested to know.

 

Connect with Nadhan on: Twitter, Facebook, Linkedin and Journey Blog.

 

References:

 

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