Journey through Enterprise IT Services
In Journey through Enterprise IT Services, Nadhan, HP Distinguished Technologist, explores the IT Services industry, and discusses technology trends in simplified terms.

5 factors to consider when investing in ERP and CRM

Enterprises invest in ERP/CRM because they are seeking an opportunity to standardize business processes while rationalizing siloed environments. Consumer-driven markets have increased the need for large organizations to listen to their customers, driving the adoption of CRM applications enabled by mobile devices and social media. But investing in these packages is only the first step. Companies must follow up with the right steps to maximize their return on these software investments.

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