“Despite the appeal of IT automation, don't rush to automate everything” says Alistair Cooke in this article in TechTarget (login required). He also says “The only thing worse than not automating is trying to automate too much.” I would extend this concern to “automating the wrong processes” or “automating processes that are not executed right in the first place.” What can enterprises do to ensure that the right processes are automated? Let’s do it right manually first — the remaining steps are intuitive.
On my return flight from HP Discover in Frankfurt, I read this article on self-parking cars in USA Today. Auto-parking systems use sensors to identify the right-sized spot, and signal drivers when the system has found one. The system then takes over steering, and uses sensors to guide the vehicle into place. I have always found applications to be similar to cars—whether it is to selectively modernize them, or to systemically monitor them. The article made me wonder if applications can take a hint and follow the example set by self-parking cars.